Kenton Hall Nursing Home

The following is CQC's published account of its assessment, published 7 August 2024. References to “we” mean CQC. It describes findings at that time.

Kenton Hall Nursing Home is a care home providing personal and nursing care for up to 60 people, some of whom are living with dementia. At the time of the inspection there were 50 people living at the home. Bedrooms are situated on two floors with people having access to communal lounges, dining areas and a garden. We spoke to 9 people, 6 relatives and 3 visiting care professionals. We spoke to 10 staff members including the manager, deputy manager, clinical lead, nominated individual and care staff. We carried out our onsite inspection on 26 June and 4 July 2024. Inspection activity started on 26 June 2024 and ended on 10 July 2024. The inspection was unannounced. The inspection was prompted by concerns received relating to the culture, staffing and governance of the service. We found no major concerns relating to the culture or governance of the service. Staffing levels were not as good as they could be, but the provider was in the process of recruiting new staff. The last inspection of this service was rated Good (published 14 May 2021). At this inspection the service remained Good. The service had a positive person-centred culture, permanent staff knew people well. Medicines were managed safely. we identified some discrepancies in medicines record keeping which the manager rectified swiftly. Visiting professionals gave positive feedback about staff and the management. Lessons had been learned from accidents, incidents and safeguarding and were shared with staff. Care pathways, assessments and transitions were managed well. People felt safe at the service. Consent was sought when providing care, best interest decisions and mental capacity assessments were in place when needed. People’s independence was promoted whenever possible. Staff felt able to speak up, and said management listened and acted on their suggestions. There were robust governance systems in place to identify and address issues.