Katherine House

91-93 Sutton Road, Erdington, Birmingham, West Midlands, B23 5XA

01213509578

Care Type

Residential Care

Inspection date

18 May 2023

Provider

Pharos Care Limited

Beds

9 beds

About Katherine House

Katherine House is a residential care home in Birmingham, providing accommodation and personal care for people with learning disabilities and autistic people. The findings below set out what CQC inspectors found on their most recent visit.

Katherine House is a residential care home providing accommodation and personal care for up to 9 people with learning disabilities and autistic people. The eight residents live in a small, ordinary house that blends into the local community, with personalised bedrooms reflecting individual preferences and choices.

However, inspectors identified several safety concerns. Risk assessments were not sufficiently documented in care records, and some areas of the environment were not consistently clean. Medicines management fell short of safe practice standards, and staff competency assessments were not completed in accordance with the provider's own policies and best practice guidelines.

Source: CQC inspection report, 3 August 2023

Specialist Care

Learning disabilitiesYounger adults

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 20 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 9 places — this is not a vacancy count
Registration checked: Registered · B23 5XA

Registered care categories

Caring for adults under 65 yrs; Learning disabilities.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Requires improvement.

Rating report published 3 August 2023. Latest inspection date recorded: 18 May 2023.

Safe: Requires improvement
EffectivePublished 28 July 2021: Good
CaringPublished 28 July 2021: Good
ResponsivePublished 28 July 2021: Good
Well-led: Requires improvement

Questions prompted by these ratings

Safe: What changes have been made to medicines, staffing and safeguarding since this rating?
Well-led: What has changed in management, checks and oversight since this rating?

These are questions for your visit, not a claim about conditions today.

Read Katherine House's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Katherine House, consider asking...

1.What happens if my relative's care needs increase significantly -- will they have to move?
2.How do you handle concerns or complaints from families?
3.What does the monthly fee cover and what will cost extra?
4.How do you keep families informed about their relative's day-to-day wellbeing?
5.What happens if my relative is unhappy here?

5 Things to Look For on Your Visit

When you visit Katherine House, look out for...

1.Do staff greet residents by name and stop to chat?
2.Are residents dressed, up and occupied, or sitting alone in front of a TV?
3.Does the home smell fresh and feel clean without being clinical?
4.Do residents look comfortable and at ease, or anxious and withdrawn?
5.Does the manager answer your questions openly or deflect?

Could the NHS fund Katherine House's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees