Jubilee Court

Neuro Rehabilitation Centre, Central Drive, Bilston, WV14 9EJ

01902883426

Care Type

Nursing Care

Inspection date

22 January 2020

Provider

Jubilee Court Care Home Limited

Beds

30 beds

About Jubilee Court

Jubilee Court is a nursing care home based in Dudley, offering families in the area a local option when looking for specialist support for their loved ones. The team there understands how much it means to find a place where people feel genuinely looked after, and that sense of care runs through everything they do. If you are exploring options for a family member, it is worth taking the time to find out more about what Jubilee Court has to offer.

Jubilee Court is a purpose-built residential care home providing rehabilitation, personal and nursing care to 30 people with acquired brain injuries. People told inspectors they felt safe, and staff demonstrated knowledge of how to escalate concerns and manage potential risks. However, improvements were needed in recruitment practices and the continuous monitoring of nurses' registration status to ensure staff remained suitable to work with vulnerable people.

Medicines practices showed inconsistencies, with gaps in records and some medicines not dated when opened. The service took action to address these shortfalls during the inspection.

Source: CQC inspection report, 19 March 2020

Specialist Care

Learning disabilitiesMental healthPhysical disabilitiesSensory impairmentsYounger adults

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 20 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service with nursing
Registered capacity: 30 places — this is not a vacancy count
Registration checked: Registered · WV14 9EJ

Registered care categories

Caring for adults under 65 yrs; Learning disabilities; Mental health conditions; Physical disabilities; Sensory impairment.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Requires improvement.

Rating report published 19 March 2020. Latest inspection date recorded: 22 January 2020.

Safe: Requires improvement
Effective: Good
Caring: Good
Responsive: Good
Well-led: Requires improvement

Questions prompted by these ratings

Safe: What changes have been made to medicines, staffing and safeguarding since this rating?
Well-led: What has changed in management, checks and oversight since this rating?

These are questions for your visit, not a claim about conditions today.

Read Jubilee Court's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Jubilee Court, consider asking...

1.How many qualified nurses are on duty overnight and at weekends?
2.How do you manage a resident's relationship with their GP and hospital team?
3.What is your approach when a resident's condition deteriorates quickly?
4.What additional charges apply beyond the weekly fee?
5.How do you approach end of life care and involve families in those decisions?

5 Things to Look For on Your Visit

When you visit Jubilee Court, look out for...

1.Is the nursing station visible and staffed, or hard to find?
2.Do staff respond promptly when a resident needs attention?
3.Are call bells answered quickly or left ringing?
4.Does the home feel calm or rushed and understaffed?
5.Are residents' medical records and care plans visible and up to date?

Could the NHS fund Jubilee Court's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees