Janet Fay House

1 Strensham Hill, Moseley, Birmingham, West Midlands, B13 8AG

01214507985

Care Type

Residential Care

Inspection date

23 March 2021

Provider

Servol Community Services

Beds

8 beds

About Janet Fay House

Janet Fay House is a residential care home in Birmingham providing accommodation and personal care for people living with mental health conditions. Details of the most recent CQC inspection are set out below.

Janet Fay House provides accommodation and personal care for up to eight people living with mental health conditions. At inspection, seven people were living at the home. The service has implemented robust safety measures including requiring visitors to wash and sanitise their hands, have their temperature taken, and consent to lateral flow tests, with personal protective equipment provided to all visitors.

People are supported to maintain regular contact with relatives through various means, including video calls, with visiting now managed through a formal appointment-based protocol. Safety procedures are in place for admitting new residents or re-admitting existing ones to the home.

Source: CQC inspection report, 20 April 2021

Specialist Care

Mental health

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 20 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 8 places — this is not a vacancy count
Registration checked: Registered · B13 8AG

Registered care categories

Mental health conditions.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Rating report published 15 January 2019. Latest inspection date recorded: 23 March 2021.

Safe: Good
Effective: Good
Caring: Good
Responsive: Good
Well-led: Good

Read Janet Fay House's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Janet Fay House, consider asking...

1.What happens if my relative's care needs increase significantly -- will they have to move?
2.How do you handle concerns or complaints from families?
3.What does the monthly fee cover and what will cost extra?
4.How do you keep families informed about their relative's day-to-day wellbeing?
5.What happens if my relative is unhappy here?

5 Things to Look For on Your Visit

When you visit Janet Fay House, look out for...

1.Do staff greet residents by name and stop to chat?
2.Are residents dressed, up and occupied, or sitting alone in front of a TV?
3.Does the home smell fresh and feel clean without being clinical?
4.Do residents look comfortable and at ease, or anxious and withdrawn?
5.Does the manager answer your questions openly or deflect?

Could the NHS fund Janet Fay House's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees