Ivy House Residential Care Home

1 The Green, Mickleover, Derby, Derbyshire, DE3 0DE

Care Type

Residential Care

Assessment date

9 March 2026

Provider

Jessicare Limited

Beds

12 beds

About Ivy House Residential Care Home

Ivy House Residential Care Home in Derby provides personal care for up to 12 older people, some living with physical and sensory disabilities and dementia. Nine people lived there at the time of the assessment. The CQC rated the home Requires Improvement overall, with Safe rated Inadequate, after finding four breaches of legal regulations relating to consent, safe care and treatment, governance and staff recruitment.

Inspectors found accidents and incidents were not always reviewed to prevent reoccurrence, care plans lacked detail, and mental capacity assessments were not always properly considered. Staff training gaps and incomplete recruitment checks were also identified, alongside weak quality monitoring systems. However, residents felt safe and well cared for, praising kind staff, good food, activities and a clean, welcoming home.

Source: CQC assessment, 9 June 2026

Specialist Care

DementiaOlder peoplePhysical disabilitiesSensory impairments

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 20 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 12 places — this is not a vacancy count
Registration checked: Registered · DE3 0DE

Registered care categories

Caring for adults over 65 yrs; Dementia; Physical disabilities; Sensory impairment.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Requires Improvement.

Assessment published 9 June 2026. Assessment date recorded: 9 March 2026.

Read CQC's assessment overview

The following is CQC's published account of its assessment, published 9 June 2026. References to “we” mean CQC. It describes findings at that time.

Date of assessment: 28 April to 12 May 2026. This service is a care home providing personal care for up to 12 older people, some who may be living with physical and sensory disabilities and dementia. At the time of our assessment 9 people lived at Ivy House Residential Care Home.
This assessment was completed due to the length of time since the care home was registered with CQC.
We found 4 breaches of the legal regulations in relation to consent, safe care and treatment, governance at the service and recruitment practices.
Effective actions were not always taken to reduce the chances of accidents reoccurring or learning lessons from incidents. Medical advice had not always been obtained in a timely manner. However, people had access to the GP and visiting district nurse team.
People’s rights under the Mental Capacity Act (MCA) 2005 and the Deprivation of Liberty Safeguards (DoLS) had not always been considered or upheld.
Care plans and risk assessments were not always clear and had not always involved people in decisions about how they wanted to manage any risks. Not all actions taken to care for people were detailed in their care plans.
Risks in the environment were not effectively identified and mitigated. Whilst we found the home to be clean, there were no audits in place to look for any shortfall in infection prevention and control processes and to make improvements.
Staff had not completed training in areas relevant to people’s care needs. Leaders had not always obtained their own Disclosure and Barring Service (DBS) checks or obtained references to check staff conduct in previous employment when appointing staff. Not all risks associated with appointing staff and how they would be mitigated had been recorded.
Not all areas of practice followed good practice guidance. For example, food serving temperatures were not always recorded.
There was not an effective system in place to assess, monitor and improve the service and to assess, monitor and mitigate risks.
We have asked the provider for an action plan in response to the concerns found at this assessment.

Safe: Inadequate
Effective: Requires Improvement
Caring: Good
Responsive: Requires Improvement
Well-led: Requires Improvement

Questions prompted by these ratings

Safe: What changes have been made to medicines, staffing and safeguarding since this rating?
Effective: How are staff training, nutrition and health outcomes checked now?
Responsive: How are care plans, activities and complaints adapted to each resident?
Well-led: What has changed in management, checks and oversight since this rating?

These are questions for your visit, not a claim about conditions today.

Read Ivy House Residential Care Home's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Ivy House Residential Care Home, consider asking...

1.What specific dementia training do staff receive and how recently?
2.How do you support a resident who becomes distressed or confused?
3.How does the home keep a record of a resident's life history and personal preferences?
4.How do you involve families as dementia progresses and communication becomes harder?
5.What happens when a resident's dementia reaches an advanced stage?

5 Things to Look For on Your Visit

When you visit Ivy House Residential Care Home, look out for...

1.Is the environment calm, uncluttered and easy to navigate?
2.Do staff speak to residents with patience and dignity, even if they repeat themselves?
3.Are there memory cues around the home -- photos, familiar objects, clear signage?
4.Do residents seem settled and safe, or agitated and unsupervised?
5.Is there meaningful activity happening, or are residents just sitting quietly with nothing to do?

Could the NHS fund Ivy House Residential Care Home's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees