Derby Heights Care Home

Rykneld Road, Littleover, Derby, Derbyshire, DE23 4BU

01332540060

Care Type

Residential Care

Assessment date

25 March 2024

Provider

Avery Homes Derby Limited

Beds

75 beds

About Derby Heights Care Home

Derby Heights Care Home is a residential home in Derby providing care for older people, including those living with dementia and people with mental health conditions, physical disabilities or sensory impairments. Details of the most recent CQC findings are set out below.

Derby Heights Care Home in Derby is a residential home for up to 75 people, caring for older people including those living with dementia, mental health conditions, physical disabilities and sensory impairments. The CQC rated the service Good overall, unchanged from its previous inspection.

Inspectors found people felt safe and well cared for, with staff who knew their needs and risks that were properly assessed and reviewed. Some people felt they had not been fully involved in their care planning, and two people reported delays waiting for call bells to be answered, though people and relatives felt confident raising concerns and being listened to.

Source: CQC assessment, 23 July 2024

Specialist Care

DementiaMental healthOlder peoplePhysical disabilitiesSensory impairmentsYounger adults

Photographs of the home

Practical details from the provider

Shared spaces include private dining rooms, a cinema, reading lounges, balconies and Wren's Café.
The home can accommodate couples and companions who wish to stay together, and has a minibus for outings.

Published on the provider's website, checked 20 September 2026. Confirm arrangements with the home before deciding.

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 20 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 75 places — this is not a vacancy count
Registration checked: Registered · DE23 4BU

Registered care categories

Caring for adults over 65 yrs; Caring for adults under 65 yrs; Dementia; Mental health conditions; Physical disabilities; Sensory impairment.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Assessment published 23 July 2024. Assessment date recorded: 25 March 2024.

Read CQC's assessment overview

The following is CQC's published account of its assessment, published 23 July 2024. References to “we” mean CQC. It describes findings at that time.

Derby Heights Care Home is a residential home, for up to 75 people. At the time of our assessment 65 people were using the service. The home specialises in the care of older people, some of whom are living with dementia, mental health conditions, physical disabilities and sensory impairments. We completed this assessment between 1 May and 3 June 2024. We spoke to three people’s representatives, eight people that were living at the home and received feedback from three external professionals. We reviewed documents including care records, staff recruitment files and records relating to the management of the service. At the last inspection during August 2017 this location was rated as good. Following this assessment the service remains Good.

Safe: Good
Effective: Good
Caring: Good
Responsive: Good
Well-led: Good

Read Derby Heights Care Home's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Derby Heights Care Home, consider asking...

1.What specific dementia training do staff receive and how recently?
2.How do you support a resident who becomes distressed or confused?
3.How does the home keep a record of a resident's life history and personal preferences?
4.How do you involve families as dementia progresses and communication becomes harder?
5.What happens when a resident's dementia reaches an advanced stage?

5 Things to Look For on Your Visit

When you visit Derby Heights Care Home, look out for...

1.Is the environment calm, uncluttered and easy to navigate?
2.Do staff speak to residents with patience and dignity, even if they repeat themselves?
3.Are there memory cues around the home -- photos, familiar objects, clear signage?
4.Do residents seem settled and safe, or agitated and unsupervised?
5.Is there meaningful activity happening, or are residents just sitting quietly with nothing to do?

Could the NHS fund Derby Heights Care Home's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees