Hope House

59 Hutton Avenue, Hartlepool, Cleveland, TS26 9PW

01429224442

Care Type

Nursing Care

Inspection date

21 September 2022

Provider

Cygnet (OE) Limited

Beds

11 beds

Rating history

GoodJun 2015
Requires ImprovementNov 2017
GoodDec 2017
GoodJul 2019
Requires ImprovementDec 2020
GoodOct 2022

Improved from Requires Improvement to Good in 2022. CQC has rated this home 6 times since 2015.

Source: CQC inspection reports. Contains CQC data licensed under the Open Government Licence v3.0.

Costs and who runs this home

Run by Cygnet (OE) Limited, which runs 11 care homes in England: 9 rated Good, 1 Requires Improvement and 1 not yet rated.

Average care home fees in the North East: £897 a week for residential care and £1,164 for nursing care (2024-25 averages). Self-funders usually pay more. See our care home costs guide.

NHS-funded Nursing Care pays £267.68 a week to the home towards registered nursing care for eligible residents (2026/27). A quoted fee may already exclude it.
How to pay for a care home explains the council means test, what counts as capital and the funding you can ask to be assessed for.

About Hope House

Hope House is a nursing home in Hartlepool, providing support to people living with a learning disability. Details of the most recent CQC inspection findings are set out below.

Hope House provides accommodation and support for up to 11 people living with a learning disability, with seven residents at the time of inspection. Staff supported people to have maximum choice and control over their lives in the least restrictive way possible and in their best interests. People received safe support with medicines and staff followed infection prevention and control good practice guidance.

The service promoted equality and diversity in its support and staff understood how to protect people from poor care and abuse, working well with other agencies to safeguard residents. The home had enough appropriately skilled staff to meet people's needs and keep them safe, with flexible support available when needed and at the right level.

Source: CQC inspection report, 15 October 2022

Specialist Care

Learning disabilitiesMental healthOlder peopleYounger adults

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 20 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service with nursing
Registered capacity: 11 places — this is not a vacancy count
Registration checked: Registered · TS26 9PW

Registered care categories

Caring for adults over 65 yrs; Caring for adults under 65 yrs; Learning disabilities; Mental health conditions.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Rating report published 15 October 2022. Latest inspection date recorded: 21 September 2022.

Safe: Good
EffectivePublished 29 December 2017: Good
CaringPublished 29 December 2017: Good
ResponsivePublished 20 July 2019: Requires improvement
Well-led: Good

Questions prompted by these ratings

Responsive: How are care plans, activities and complaints adapted to each resident?

These are questions for your visit, not a claim about conditions today.

Read Hope House's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Hope House, consider asking...

1.How many qualified nurses are on duty overnight and at weekends?
2.How do you manage a resident's relationship with their GP and hospital team?
3.What is your approach when a resident's condition deteriorates quickly?
4.What additional charges apply beyond the weekly fee?
5.How do you approach end of life care and involve families in those decisions?

5 Things to Look For on Your Visit

When you visit Hope House, look out for...

1.Is the nursing station visible and staffed, or hard to find?
2.Do staff respond promptly when a resident needs attention?
3.Are call bells answered quickly or left ringing?
4.Does the home feel calm or rushed and understaffed?
5.Are residents' medical records and care plans visible and up to date?

Could the NHS fund Hope House's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees