Hollybank Nursing Home

The following is CQC's published account of its assessment, published 27 August 2025. References to “we” mean CQC. It describes findings at that time.

Date of Assessment: 30 July to 4 August 2025. Hollybank Nursing Home is a residential home registered to provide personal and nursing care to up to 30 people. At the time of our assessment 26 people were using the service. The service was not providing any nursing care and told us of their plans to de register from this regulated activity. At our last inspection in October 2023, the service was rated requires improvement and was previously in breach of legal regulations in relation to safeguarding, safe care and treatment and the governance arrangements in place. At this inspection, we found improvements had been made and the provider was no longer in breach of these regulations. However further work was required to ensure the improvements made to the governance of the service were effectively embedded and sustained. We found people were protected from abuse and avoidable harm. Staff demonstrated a good knowledge of how to recognise signs of abuse and how to safeguard people if they had any concerns. People had regular input from external agencies to meet specific needs that staff had identified. People had mental capacity assessments and best interest decisions in place when relevant. The service had made appropriate Deprivation of Liberty Safeguards (DoLS) applications and monitored the progress of the applications. The provider fostered a positive culture where people felt they could speak up and their voice would be heard.