Hollybank Care Home

This residential care home accommodates up to 49 older people, some living with dementia, across two accessible floors. At inspection, 40 residents were living there. Staff demonstrated good knowledge of individual residents' needs and provided respectful, caring interactions. The home maintained adequate staffing levels, with team members reporting good support in their roles. Servicing and maintenance checks were carried out to keep the premises and equipment safe.

However, the home's audit systems were not sufficiently robust in identifying shortfalls, and when issues were identified, required actions were not consistently implemented. Additionally, not all necessary information and checks were completed before new staff commenced employment.