Hilton House

175 Shrub End Road, Colchester, Essex, CO3 4RG

01206763361

Care Type

Residential Care

Inspection date

20 January 2022

Provider

Hilton House (Essex) Limited

Beds

10 beds

About Hilton House

Hilton House is a residential care home in Essex, providing support for people with learning disabilities and mental health needs. Details of the most recent CQC inspection findings are set out below.

Hilton House provides care and support for up to 10 people with learning disabilities and mental health needs, set across two floors with access to a large outdoor area. The home was at full capacity during inspection with 10 residents currently living there.

The home has implemented flexible visiting arrangements that allow people to maintain meaningful contact with friends and family. Staff actively support residents to participate in activities they enjoy while maintaining safety. The team is developing an 'easy to read' information wall using drawings and words to help residents better understand their environment and support options.

Source: CQC inspection report, 26 February 2022

Specialist Care

Learning disabilitiesMental healthOlder peopleYounger adults

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 20 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 10 places — this is not a vacancy count
Registration checked: Registered · CO3 4RG

Registered care categories

Caring for adults over 65 yrs; Caring for adults under 65 yrs; Learning disabilities; Mental health conditions.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Rating report published 4 February 2020. Latest inspection date recorded: 20 January 2022.

Safe: Good
Effective: Good
Caring: Good
Responsive: Good
Well-led: Good

Read Hilton House's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Hilton House, consider asking...

1.What happens if my relative's care needs increase significantly -- will they have to move?
2.How do you handle concerns or complaints from families?
3.What does the monthly fee cover and what will cost extra?
4.How do you keep families informed about their relative's day-to-day wellbeing?
5.What happens if my relative is unhappy here?

5 Things to Look For on Your Visit

When you visit Hilton House, look out for...

1.Do staff greet residents by name and stop to chat?
2.Are residents dressed, up and occupied, or sitting alone in front of a TV?
3.Does the home smell fresh and feel clean without being clinical?
4.Do residents look comfortable and at ease, or anxious and withdrawn?
5.Does the manager answer your questions openly or deflect?

Could the NHS fund Hilton House's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees