Residential Care
27 June 2019
Roshan Panchoo
2 beds
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Hillside Care Home provides residential support to people with learning disabilities and autism, currently caring for one person. The resident and their relative confirmed they felt safe, with plans in place to manage risks and respond to incidents. A new registered manager has implemented improvements ensuring all legal requirements are now met and sufficient trained staff are available to support the person.
Care is planned around the person's desired outcomes, with tools introduced to help them make choices about their care. The home provides a timetable of meaningful activities and ensures healthcare needs are met through regular check-ups and robust monitoring systems. The person benefits from a dedicated keyworker who knows them well, alongside regular involvement from their advocate and relatives.
Source: CQC inspection report, 27 June 2019
259a Coulsdon Road, Caterham, Surrey, CR3 5QR
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