Hillcrest Residential Care Home

Hillcrest Residential Care Home provides personal and nursing care to older people, specialising in support for those living with dementia. The service accommodates up to 32 people, with 22 residents at the time of inspection.

Residents spoke positively about their care experiences. One person noted that "The staff are all lovely and caring. They wear masks at all times and wear gloves and aprons as well when helping with my personal care." Another resident highlighted the support for maintaining family connections, saying "I have been supported to have regular contact with my family as they do not live locally and cannot visit." Residents also appreciated infection control measures, with one commenting "I have had regular COVID-19 testing and feel very lucky to have had the vaccine."