England

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Hillcrest Residential Care HomeCheshire West and Chester

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Rated:GoodResidential

Hillcrest Residential Care Home

Hillcrest, Manley Road, Frodsham, Cheshire, WA6 6ES

01928733615

Care Type

Residential Care

Inspection date

3 February 2021

Provider

Aurem Care (Hillcrest) Limited

Beds

32 beds

How this home compares nearby

Of 10 care homes for older people within 5 miles, none are rated higher by CQC, 7 are the same and 3 are lower.

8 of these nearby homes have been inspected more recently than this one.

Based on CQC ratings, updated 22 October 2026. How we compare homes | See the nearby homes

Rating history

GoodMar 2015
GoodJun 2017
GoodJan 2020

Rated Good at every inspection since 2015.

Source: CQC inspection reports. Contains CQC data licensed under the Open Government Licence v3.0.

Costs and who runs this home

This is the only care home Aurem Care (Hillcrest) Limited runs in England.

Average care home fees in the North West: £882 a week for residential care and £1,196 for nursing care (2024-25 averages). Self-funders usually pay more. See our care home costs guide.

This home lists dementia care, which usually costs more than standard residential care. See dementia care home costs. NHS Continuing Healthcare may apply where someone's needs are primarily health needs.
How to pay for a care home explains the council means test, what counts as capital and the funding you can ask to be assessed for.

About Hillcrest Residential Care Home

Hillcrest Residential Care Home is a residential care home in Cheshire West and Chester, providing personal and nursing care for older people. The latest CQC findings on this service are set out below.

Hillcrest Residential Care Home provides personal and nursing care to older people, specialising in support for those living with dementia. The service accommodates up to 32 people, with 22 residents at the time of inspection.

Residents spoke positively about their care experiences. One person noted that "The staff are all lovely and caring. They wear masks at all times and wear gloves and aprons as well when helping with my personal care.

" Another resident highlighted the support for maintaining family connections, saying "I have been supported to have regular contact with my family as they do not live locally and cannot visit. " Residents also appreciated infection control measures, with one commenting "I have had regular COVID-19 testing and feel very lucky to have had the vaccine.

Source: CQC inspection report, 23 February 2021

Specialist Care

DementiaOlder people

Facilities & Amenities

GardenCommunal LoungeDining RoomHairdresserActivities Programme

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 20 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 32 places — this is not a vacancy count
Registration checked: Registered · WA6 6ES

Registered care categories

Caring for adults over 65 yrs; Dementia.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Rating report published 9 January 2020. Latest inspection date recorded: 3 February 2021.

Safe: Good
Effective: Good
Caring: Good
Responsive: Good
Well-led: Good

Read Hillcrest Residential Care Home's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Hillcrest Residential Care Home, consider asking...

1.What specific dementia training do staff receive and how recently?
2.How do you support a resident who becomes distressed or confused?
3.How does the home keep a record of a resident's life history and personal preferences?
4.How do you involve families as dementia progresses and communication becomes harder?
5.What happens when a resident's dementia reaches an advanced stage?

5 Things to Look For on Your Visit

When you visit Hillcrest Residential Care Home, look out for...

1.Is the environment calm, uncluttered and easy to navigate?
2.Do staff speak to residents with patience and dignity, even if they repeat themselves?
3.Are there memory cues around the home -- photos, familiar objects, clear signage?
4.Do residents seem settled and safe, or agitated and unsupervised?
5.Is there meaningful activity happening, or are residents just sitting quietly with nothing to do?

Could the NHS fund Hillcrest Residential Care Home's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees