Highgrove Care Home

This residential care home supports up to 21 older people, some living with dementia, with 14 residents at the time of inspection. The service maintains a safe environment, with people, relatives, and staff confirming that care standards and facilities are secure. Equipment is properly maintained, staff receive appropriate training, and safety checks are regularly conducted to ensure safe working practices.

Risk assessments are completed for each resident, with procedures in place to protect them from harm. Staff demonstrate good knowledge of the people they support. Staffing levels are sufficient to meet residents' needs, with a dependency tool used to determine appropriate staff numbers. Residents report that staff are available when needed.