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Highbury House
Residential Care
2 April 2024
Achieve Together Limited
9 beds
Rating history
- Oct 2016
- Jul 2019
- Aug 2022
- Oct 2023
- Jul 2024
Improved from Inadequate to Requires Improvement in 2024. CQC has rated this home 5 times since 2016.
Source: CQC inspection reports. Contains CQC data licensed under the Open Government Licence v3.0.
Costs and who runs this home
Run by Achieve Together Limited, which runs 145 care homes in England: 8 rated Outstanding, 109 Good, 26 Requires Improvement, 1 Inadequate and 1 not yet rated.
- How to pay for a care home explains the council means test, what counts as capital and the funding you can ask to be assessed for.
About Highbury House
Highbury House is a residential care home in Shropshire, providing personal care for autistic people and people with learning disabilities and physical disabilities. The findings below set out the CQC's most recent assessment of the service.
Highbury House provides personal care for up to 11 autistic people and people with learning disabilities and physical disabilities. It has moved out of special measures since the previous inspection, when it was rated inadequate, and the CQC found meaningful progress had been made across the service.
The overall rating is now Requires Improvement. Inspectors found people felt safe, well supported and involved in their care, with caring, consistent staff. However, shortfalls remained in governance, including delays in referrals to health professionals, weak auditing of care tasks, and slow responses to environmental concerns, which the CQC identified as a breach requiring further improvement.
Source: CQC assessment, 26 July 2024
Specialist Care
Fees and availability
We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.
Check current vacancies, the admission assessment and visiting arrangements directly with the home.
Care and inspection details
Checked against the CQC register on 20 September 2026. This is a check of published information, not a visit to the home.
- Registered service
- Care home service without nursing
- Registered capacity
- 9 places — this is not a vacancy count
- Registration checked
- Registered · SY4 5BA
Registered care categories
Caring for adults under 65 yrs; Learning disabilities; Physical disabilities.
These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.
CQC ratings in more detail
Overall rating shown by CQC: .
Assessment published 26 July 2024. Assessment date recorded: 2 April 2024.
Read CQC's assessment overview
The following is CQC's published account of its assessment, published 26 July 2024. References to “we” mean CQC. It describes findings at that time.
Date of assessment 23 April to 30 May 2024. Highbury house is a care home providing personal care for up to 11 autistic people and people with a learning disability and physical disabilities. We expect health and social care providers to guarantee people with a learning disability and autistic people respect, equality, dignity, choices and independence and good access to local communities that most people take for granted. ‘Right support, right care, right culture’ is the guidance CQC follows to make assessments and judgements about services supporting people with a learning disability and autistic people and providers must have regard to it. This assessment was carried out in response to the provider’s previous inspection [21 October 2023], where the provider was rated as ‘inadequate’ and placed into special measures and there were breaches of regulation. The purpose of special measures is to ensure that services providing inadequate care make significant improvements. Special measures provide a framework within which we user our enforcement powers in response to inadequate care and provide a timeframe within which providers must improve the quality of the care they provide. We carried out this assessment to check whether the provider had made improvements and was no longer in breach of regulation. The provider had made enough improvement and was no longer in special measures. However, further improvements were identified to the overall governance of the care and support provided to people. This was a breach of regulation. Full information about CQC’s regulatory response to this is added to reports after any representations and appeals have been concluded. Please see the Effective and Well Led sections of this full report. The overall rating for the service has changed from inadequate to requires improvement based on the findings of this inspection.
- Safe
- Effective
- Caring
- Responsive
- Well-led
Questions prompted by these ratings
- Effective: How are staff training, nutrition and health outcomes checked now?
- Well-led: What has changed in management, checks and oversight since this rating?
These are questions for your visit, not a claim about conditions today.
Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.
5 Questions to Ask on Your Visit
When visiting Highbury House, consider asking...
- 1.What happens if my relative's care needs increase significantly -- will they have to move?
- 2.How do you handle concerns or complaints from families?
- 3.What does the monthly fee cover and what will cost extra?
- 4.How do you keep families informed about their relative's day-to-day wellbeing?
- 5.What happens if my relative is unhappy here?
5 Things to Look For on Your Visit
When you visit Highbury House, look out for...
- 1.Do staff greet residents by name and stop to chat?
- 2.Are residents dressed, up and occupied, or sitting alone in front of a TV?
- 3.Does the home smell fresh and feel clean without being clinical?
- 4.Do residents look comfortable and at ease, or anxious and withdrawn?
- 5.Does the manager answer your questions openly or deflect?
Could the NHS fund Highbury House's fees?
The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.
Location
36 Aston Road, Wem, Shrewsbury, Shropshire, SY4 5BA

Highbury House
CQC overall rating
Assessment date: 2 April 2024
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