High Pines Residential Home Limited

47 Pigeon Lane, Herne, Herne Bay, Kent, CT6 7ES

01227368454

Care Type

Residential Care

Inspection date

23 January 2020

Provider

High Pines Residential Home Limited

Beds

27 beds

About High Pines Residential Home Limited

High Pines Residential Home is a residential care home in Kent providing personal care for older people, including those living with dementia. Further detail on the service can be found in the CQC findings below.

High Pines Residential Home provides personal care to older people, including those living with dementia, in one large adapted building with capacity for up to 27 residents. At the time of inspection, 23 people were receiving care at the service.

People told inspectors they were happy and safe living at the home. Potential risks to health, safety and welfare had been assessed, with guidance in place to mitigate them. Accidents and incidents were recorded and analysed to identify patterns and trends, with the registered manager taking transparent action to reduce the likelihood of recurrence.

Source: CQC inspection report, 4 February 2020

Specialist Care

DementiaOlder people

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 20 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 27 places — this is not a vacancy count
Registration checked: Registered · CT6 7ES

Registered care categories

Caring for adults over 65 yrs; Dementia.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Rating report published 4 February 2020. Latest inspection date recorded: 23 January 2020.

Safe: Good
Effective: Good
Caring: Good
Responsive: Good
Well-led: Good

Read High Pines Residential Home Limited's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting High Pines Residential Home Limited, consider asking...

1.What specific dementia training do staff receive and how recently?
2.How do you support a resident who becomes distressed or confused?
3.How does the home keep a record of a resident's life history and personal preferences?
4.How do you involve families as dementia progresses and communication becomes harder?
5.What happens when a resident's dementia reaches an advanced stage?

5 Things to Look For on Your Visit

When you visit High Pines Residential Home Limited, look out for...

1.Is the environment calm, uncluttered and easy to navigate?
2.Do staff speak to residents with patience and dignity, even if they repeat themselves?
3.Are there memory cues around the home -- photos, familiar objects, clear signage?
4.Do residents seem settled and safe, or agitated and unsupervised?
5.Is there meaningful activity happening, or are residents just sitting quietly with nothing to do?

Could the NHS fund High Pines Residential Home Limited's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees