Hepscott Care Centre

Choppington Road, Morpeth, Northumberland, NE61 6NX

01670519773

Care Type

Residential Care

Inspection date

22 November 2022

Provider

Kay Care Services Ltd

Beds

40 beds

About Hepscott Care Centre

Hepscott Care Centre is a residential care home in Northumberland, providing personal care for older people. Details of the Care Quality Commission's most recent inspection findings are set out below.

Hepscott Care Centre accommodates up to 40 older people requiring personal and nursing care, including those living with dementia-related conditions. At inspection, 30 people were using the service. The home has sufficient staff who have received safeguarding training and understand how to raise concerns appropriately.

Improvements have been made to medicines management, with staff following effective processes to assess and support people in taking medicines safely. Staff contact health professionals promptly when people's health needs change.

People and their relatives spoke very positively about the caring nature of staff and reported good relationships with them. Residents and families expressed trust in those supporting them, and the service takes appropriate action to keep people safe.

Source: CQC inspection report, 3 December 2022

Specialist Care

DementiaOlder people

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 20 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 40 places — this is not a vacancy count
Registration checked: Registered · NE61 6NX

Registered care categories

Caring for adults over 65 yrs; Dementia.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Rating report published 3 December 2022. Latest inspection date recorded: 22 November 2022.

Safe: Good
EffectivePublished 31 May 2018: Good
CaringPublished 31 May 2018: Good
ResponsivePublished 29 July 2021: Good
Well-led: Good

Read Hepscott Care Centre's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Hepscott Care Centre, consider asking...

1.What specific dementia training do staff receive and how recently?
2.How do you support a resident who becomes distressed or confused?
3.How does the home keep a record of a resident's life history and personal preferences?
4.How do you involve families as dementia progresses and communication becomes harder?
5.What happens when a resident's dementia reaches an advanced stage?

5 Things to Look For on Your Visit

When you visit Hepscott Care Centre, look out for...

1.Is the environment calm, uncluttered and easy to navigate?
2.Do staff speak to residents with patience and dignity, even if they repeat themselves?
3.Are there memory cues around the home -- photos, familiar objects, clear signage?
4.Do residents seem settled and safe, or agitated and unsupervised?
5.Is there meaningful activity happening, or are residents just sitting quietly with nothing to do?

Could the NHS fund Hepscott Care Centre's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees