Heeley Bank Care Home

Heeley Bank Road, Sheffield, South Yorkshire, S2 3GL

01142245100

Care Type

Nursing Care

Assessment date

17 December 2024

Provider

Monarch Healthcare (HB) Ltd

Beds

67 beds

About Heeley Bank Care Home

Heeley Bank Care Home is a nursing care home in Sheffield, providing support to older people, some of whom are living with dementia. Details of its most recent CQC assessment are set out below.

Heeley Bank Care Home is a residential care home providing nursing support to older people, some of whom are living with dementia, with 54 people living there at the time of assessment. The CQC rated the service Good overall. Inspectors found staff knew people well, treated them with dignity and kindness, and monitored health needs closely.

The environment was clean, safe and well maintained, and medicines were mostly managed safely.

The provider had previously been in breach of regulations relating to safe care and good governance, but the CQC found these issues had been resolved. People and relatives spoke positively about staff and the approachable registered manager, describing a caring, friendly atmosphere. Leaders were visible and supportive, with accidents and concerns investigated thoroughly and lessons shared with staff.

Source: CQC assessment, 11 February 2025

Specialist Care

DementiaOlder peopleYounger adults

Facilities & Amenities

Activities ProgrammeDining Room

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 18 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service with nursing
Registered capacity: 67 places — this is not a vacancy count
Telephone listed by CQC: 01142245100
Registration checked: Registered · S2 3GL

Registered care categories

Caring for adults over 65 yrs; Caring for adults under 65 yrs; Dementia.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Assessment published 11 February 2025. Assessment date recorded: 17 December 2024.

Safe: Good
Effective: Good
Caring: Good
Responsive: Good
Well-led: Good

Read Heeley Bank Care Home's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Heeley Bank Care Home, consider asking...

1.What specific dementia training do staff receive and how recently?
2.How do you support a resident who becomes distressed or confused?
3.How does the home keep a record of a resident's life history and personal preferences?
4.How do you involve families as dementia progresses and communication becomes harder?
5.What happens when a resident's dementia reaches an advanced stage?

5 Things to Look For on Your Visit

When you visit Heeley Bank Care Home, look out for...

1.Is the environment calm, uncluttered and easy to navigate?
2.Do staff speak to residents with patience and dignity, even if they repeat themselves?
3.Are there memory cues around the home -- photos, familiar objects, clear signage?
4.Do residents seem settled and safe, or agitated and unsupervised?
5.Is there meaningful activity happening, or are residents just sitting quietly with nothing to do?

Could the NHS fund Heeley Bank Care Home's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees