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Heatherington HouseNorth Northamptonshire

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Rated:OutstandingResidential

Heatherington House

5 London Road, Kettering, Northamptonshire, NN16 0EF
01536411064
Care Type

Residential Care

Inspection date

28 November 2018

Provider

Consensus Support Services Limited

Beds

8 beds

Rating history

  1. GoodJul 2016
  2. OutstandingMar 2019

Improved from Good to Outstanding in 2019.

Source: CQC inspection reports. Contains CQC data licensed under the Open Government Licence v3.0.

Costs and who runs this home

Run by Consensus Support Services Limited, which runs 59 care homes in England: 5 rated Outstanding, 48 Good, 3 Requires Improvement and 3 not yet rated.

  • How to pay for a care home explains the council means test, what counts as capital and the funding you can ask to be assessed for.

About Heatherington House

Heatherington House is a residential care home in North Northamptonshire, providing accommodation, nursing and personal care for people with Prader-Willi syndrome and learning disabilities. Details of the most recent CQC findings are set out below.

Heatherington House is a specialist care home supporting people with Prader-Willi syndrome (PWS) and learning disabilities. PWS is a condition characterized by chronic hunger that can lead to excessive eating and potentially life-threatening illnesses. The home provides accommodation alongside nursing and personal care for its residents.

Staff at the home demonstrate excellent understanding of PWS and its specific challenges. Residents receive highly personalized support tailored to their individual needs, with particular attention to managing their complex dietary and behavioral requirements. The care provided reflects best practice in supporting this vulnerable population, with staff showing genuine commitment to improving residents' quality of life and wellbeing.

Source: CQC inspection report, 7 March 2019

Specialist Care

Learning disabilitiesMental healthYounger adults

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 20 September 2026. This is a check of published information, not a visit to the home.

Registered service
Care home service without nursing
Registered capacity
8 places — this is not a vacancy count
Registration checked
Registered · NN16 0EF

Registered care categories

Caring for adults under 65 yrs; Learning disabilities; Mental health conditions.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Outstanding.

Rating report published 7 March 2019. Latest inspection date recorded: 28 November 2018.

Safe
Outstanding
Effective
Outstanding
Caring
Outstanding
Responsive
Outstanding
Well-led
Outstanding

Read Heatherington House's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Heatherington House, consider asking...

  1. 1.What happens if my relative's care needs increase significantly -- will they have to move?
  2. 2.How do you handle concerns or complaints from families?
  3. 3.What does the monthly fee cover and what will cost extra?
  4. 4.How do you keep families informed about their relative's day-to-day wellbeing?
  5. 5.What happens if my relative is unhappy here?

5 Things to Look For on Your Visit

When you visit Heatherington House, look out for...

  1. 1.Do staff greet residents by name and stop to chat?
  2. 2.Are residents dressed, up and occupied, or sitting alone in front of a TV?
  3. 3.Does the home smell fresh and feel clean without being clinical?
  4. 4.Do residents look comfortable and at ease, or anxious and withdrawn?
  5. 5.Does the manager answer your questions openly or deflect?

Could the NHS fund Heatherington House's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Location

5 London Road, Kettering, Northamptonshire, NN16 0EF

CQC Logo

Heatherington House

CQC overall rating

Outstanding

Inspection date: 28 November 2018

View full inspection report
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