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Exterior at Heather Grange
Photo: MHA. Used with permission.
Rated:GoodResidential

Heather Grange

Queens Road, Burnley, Lancashire, BB10 1XX
01282415908
Care Type

Residential Care

Inspection date

5 April 2023

Provider

Methodist Homes

Beds

70 beds

How this home compares nearby

Of 29 care homes for older people within 5 miles, none are rated higher by CQC, 25 are the same and 4 are lower.

3 of these nearby homes have been inspected more recently than this one.

Based on CQC ratings, updated 22 October 2026. How we compare homes | See the nearby homes

Rating history

  1. Requires ImprovementJun 2019
  2. Requires ImprovementNov 2021
  3. GoodApr 2023

Improved from Requires Improvement to Good in 2023.

Source: CQC inspection reports. Contains CQC data licensed under the Open Government Licence v3.0.

Costs and who runs this home

Run by Methodist Homes, which runs 69 care homes in England: 6 rated Outstanding, 54 Good and 9 Requires Improvement.

Average care home fees in the North West: £882 a week for residential care and £1,196 for nursing care (2024-25 averages). Self-funders usually pay more. See our care home costs guide.

  • This home lists dementia care, which usually costs more than standard residential care. See dementia care home costs. NHS Continuing Healthcare may apply where someone's needs are primarily health needs.
  • How to pay for a care home explains the council means test, what counts as capital and the funding you can ask to be assessed for.

About Heather Grange

Heather Grange is a residential care home in Lancashire. The findings below set out the CQC's most recent assessment of the service.

Heather Grange accommodates up to 70 people in single occupancy rooms with ensuite shower facilities. At the time of inspection, 56 residents were living there. People reported feeling safe and expressed satisfaction with the care they received.

The home had strengthened its approach to medicines management, ensuring people received their medications safely. Staff had completed safeguarding training and could access relevant policies and procedures. Staffing levels were sufficient to meet residents' needs and maintain their safety, with the provider following effective recruitment procedures for new staff members.

Individual and environmental risks were being managed appropriately.

Source: CQC inspection report, 22 April 2023

Specialist Care

DementiaOlder peoplePhysical disabilitiesSensory impairmentsYounger adults

Photographs of the home

Exterior at Heather Grange
Exterior at Heather Grange. Photograph from the provider’s website.Photo: MHA. Used with permission.

Practical details from the provider

  • The provider lists furnished single en-suite bedrooms, wheelchair access and lifts to all floors.
  • Shared spaces include lounges, a hair and beauty salon, secure landscaped gardens and patios.

Published on the provider's website, checked 20 September 2026. Confirm arrangements with the home before deciding.

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 20 September 2026. This is a check of published information, not a visit to the home.

Registered service
Care home service without nursing
Registered capacity
70 places — this is not a vacancy count
Registration checked
Registered · BB10 1XX

Registered care categories

Caring for adults over 65 yrs; Caring for adults under 65 yrs; Dementia; Physical disabilities; Sensory impairment.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Rating report published 22 April 2023. Latest inspection date recorded: 5 April 2023.

Safe
Good
EffectivePublished 8 June 2019
Requires improvement
CaringPublished 8 June 2019
Requires improvement
ResponsivePublished 8 June 2019
Good
Well-led
Good

Questions prompted by these ratings

  • Effective: How are staff training, nutrition and health outcomes checked now?
  • Caring: How do staff protect privacy, dignity and each person’s choices?

These are questions for your visit, not a claim about conditions today.

Read Heather Grange's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Heather Grange, consider asking...

  1. 1.What specific dementia training do staff receive and how recently?
  2. 2.How do you support a resident who becomes distressed or confused?
  3. 3.How does the home keep a record of a resident's life history and personal preferences?
  4. 4.How do you involve families as dementia progresses and communication becomes harder?
  5. 5.What happens when a resident's dementia reaches an advanced stage?

5 Things to Look For on Your Visit

When you visit Heather Grange, look out for...

  1. 1.Is the environment calm, uncluttered and easy to navigate?
  2. 2.Do staff speak to residents with patience and dignity, even if they repeat themselves?
  3. 3.Are there memory cues around the home -- photos, familiar objects, clear signage?
  4. 4.Do residents seem settled and safe, or agitated and unsupervised?
  5. 5.Is there meaningful activity happening, or are residents just sitting quietly with nothing to do?

Could the NHS fund Heather Grange's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Location

Queens Road, Burnley, Lancashire, BB10 1XX

CQC Logo

Heather Grange

CQC overall rating

Good

Inspection date: 5 April 2023

View full inspection report
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