Bank Hall Care Centre

Colne Road, Burnley, Lancashire, BB11 2AA

01282838909

Care Type

Residential Care

Inspection date

26 October 2022

Provider

RochCare (UK) Ltd

Beds

56 beds

Rating history

Requires ImprovementJan 2015
Requires ImprovementMar 2017
GoodMay 2018
GoodJun 2021
GoodNov 2022

Improved from Requires Improvement to Good in 2018.

Source: CQC inspection reports. Contains CQC data licensed under the Open Government Licence v3.0.

Costs and who runs this home

Run by RochCare (UK) Ltd, which runs 4 care homes in England: 3 rated Good and 1 Requires Improvement.

Average care home fees in the North West: £882 a week for residential care and £1,196 for nursing care (2024-25 averages). Self-funders usually pay more. See our care home costs guide.

This home lists dementia care, which usually costs more than standard residential care. See dementia care home costs. NHS Continuing Healthcare may apply where someone's needs are primarily health needs.
How to pay for a care home explains the council means test, what counts as capital and the funding you can ask to be assessed for.

About Bank Hall Care Centre

Bank Hall Care Centre is a residential care home in Lancashire, providing personal care for older adults, including those living with dementia. The findings below set out what CQC observed on its most recent inspection.

Bank Hall Care Centre provides personal care for up to 56 people, primarily older adults and those with dementia. At inspection, 36 residents were living in the facility across two interlinked buildings. Residents reported feeling safe and satisfied with the service they received.

Staff demonstrated understanding of safeguarding procedures and how to protect people from harm or discrimination. The home maintained sufficient staffing levels to meet residents' needs and ensure their safety, with appropriate recruitment procedures in place. Individual and environmental risks were properly assessed and managed, and the premises maintained good standards of cleanliness throughout.

Infection control measures were in place to protect residents from the spread of infection.

Source: CQC inspection report, 8 November 2022

Specialist Care

DementiaLearning disabilitiesOlder peopleYounger adults

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 20 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 56 places — this is not a vacancy count
Registration checked: Registered · BB11 2AA

Registered care categories

Caring for adults over 65 yrs; Caring for adults under 65 yrs; Dementia; Learning disabilities.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Rating report published 8 November 2022. Latest inspection date recorded: 26 October 2022.

Safe: Good
Effective: Good
CaringPublished 15 May 2018: Good
ResponsivePublished 15 May 2018: Good
Well-led: Good

Read Bank Hall Care Centre's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Bank Hall Care Centre, consider asking...

1.What specific dementia training do staff receive and how recently?
2.How do you support a resident who becomes distressed or confused?
3.How does the home keep a record of a resident's life history and personal preferences?
4.How do you involve families as dementia progresses and communication becomes harder?
5.What happens when a resident's dementia reaches an advanced stage?

5 Things to Look For on Your Visit

When you visit Bank Hall Care Centre, look out for...

1.Is the environment calm, uncluttered and easy to navigate?
2.Do staff speak to residents with patience and dignity, even if they repeat themselves?
3.Are there memory cues around the home -- photos, familiar objects, clear signage?
4.Do residents seem settled and safe, or agitated and unsupervised?
5.Is there meaningful activity happening, or are residents just sitting quietly with nothing to do?

Could the NHS fund Bank Hall Care Centre's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees