Ash Grove

This residential care home accommodates up to 48 people, with 32 residents living there at the time of inspection. Located in Burnley, the home provides personal care in a setting with its own grounds. Residents reported feeling safe and expressed satisfaction with the service. Staff demonstrated understanding of safeguarding procedures and how to protect people from harm or discrimination, with appropriate procedures in place.

The home maintained sufficient staffing levels to meet residents' needs and ensure their safety. Risk assessments were used effectively to support people's independence while minimising risks to themselves and others. The premises maintained satisfactory cleanliness standards, and infection control measures were in place to protect residents. The inspection identified shortfalls in staff recruitment procedures, which the provider and manager addressed immediately.