Ash Grove

Thursby Road, Burnley, BB10 3AU

01282416475

Care Type

Residential Care

Inspection date

16 November 2021

Provider

Victoria Care Home (Burnley) Limited

Beds

48 beds

About Ash Grove

Ash Grove is a residential care home in Burnley, Lancashire, providing personal care to older people. The findings from the Care Quality Commission's most recent inspection are set out below.

This residential care home accommodates up to 48 people, with 32 residents living there at the time of inspection. Located in Burnley, the home provides personal care in a setting with its own grounds. Residents reported feeling safe and expressed satisfaction with the service.

Staff demonstrated understanding of safeguarding procedures and how to protect people from harm or discrimination, with appropriate procedures in place.

The home maintained sufficient staffing levels to meet residents' needs and ensure their safety. Risk assessments were used effectively to support people's independence while minimising risks to themselves and others. The premises maintained satisfactory cleanliness standards, and infection control measures were in place to protect residents.

The inspection identified shortfalls in staff recruitment procedures, which the provider and manager addressed immediately.

Source: CQC inspection report, 1 December 2021

Specialist Care

Older peopleYounger adults

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 20 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 48 places — this is not a vacancy count
Registration checked: Registered · BB10 3AU

Registered care categories

Caring for adults over 65 yrs; Caring for adults under 65 yrs.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Rating report published 1 December 2021. Latest inspection date recorded: 16 November 2021.

Safe: Good
Effective: Good
CaringPublished 20 March 2020: Good
ResponsivePublished 8 January 2021: Good
Well-led: Good

Read Ash Grove's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Ash Grove, consider asking...

1.What happens if my relative's care needs increase significantly -- will they have to move?
2.How do you handle concerns or complaints from families?
3.What does the monthly fee cover and what will cost extra?
4.How do you keep families informed about their relative's day-to-day wellbeing?
5.What happens if my relative is unhappy here?

5 Things to Look For on Your Visit

When you visit Ash Grove, look out for...

1.Do staff greet residents by name and stop to chat?
2.Are residents dressed, up and occupied, or sitting alone in front of a TV?
3.Does the home smell fresh and feel clean without being clinical?
4.Do residents look comfortable and at ease, or anxious and withdrawn?
5.Does the manager answer your questions openly or deflect?

Could the NHS fund Ash Grove's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees