Heartly Green

This care home in Irlam, Salford provides accommodation and personal care for up to 59 people across four units: Kingfisher, Barton Bell, Nightingale and Ferryrose. At the time of inspection, 50 people were living at the home.

People received care in line with their wishes. Inspectors identified some inconsistencies in the quality and quantity of information recorded in care plans, and supplementary charts were not always completed consistently or in sufficient detail. The registered manager was already aware of these issues and had actions in place to drive improvements.

The home provided a range of activities to meet people's social and recreational needs, though better record keeping was needed to evidence what had been provided.