Hays House Nursing Home

Sedgehill, Shaftesbury, Dorset, SP7 9JR

01747830282

Care Type

Nursing Care

Inspection date

8 February 2022

Provider

Park Healthcare Limited

Beds

43 beds

How this home compares nearby

Of 7 care homes for older people within 5 miles, none are rated higher by CQC, 6 are the same and 1 is lower.

7 of these nearby homes have been inspected more recently than this one.

Based on CQC ratings, updated 22 October 2026. How we compare homes | See the nearby homes

Rating history

GoodFeb 2016
GoodApr 2018

Rated Good at every inspection since 2016.

Source: CQC inspection reports. Contains CQC data licensed under the Open Government Licence v3.0.

Costs and who runs this home

Run by Park Healthcare Limited, which runs 4 care homes in England: 4 rated Good.

Average care home fees in the South West: £1,170 a week for residential care and £1,472 for nursing care (2024-25 averages). Self-funders usually pay more. See our care home costs guide.

NHS-funded Nursing Care pays £267.68 a week to the home towards registered nursing care for eligible residents (2026/27). A quoted fee may already exclude it.
This home lists dementia care, which usually costs more than standard residential care. See dementia care home costs. NHS Continuing Healthcare may apply where someone's needs are primarily health needs.
How to pay for a care home explains the council means test, what counts as capital and the funding you can ask to be assessed for.

About Hays House Nursing Home

Hays House Nursing Home is a nursing home in Wiltshire. Full details of the CQC's most recent findings are set out below.

This nursing home accommodates up to 43 people, including ten beds designated for the discharge to assess initiative, which supports people transitioning from hospital to care settings. At the time of inspection, 41 people were using the service.

The home demonstrated strong practice in facilitating safe family contact. Strict infection prevention measures were implemented, including symptom screening for visitors and provision of personal protective equipment. A designated ground floor communal lounge created a safe visiting space, while a visiting pod with external access and intercom system enabled secure communication.

The service also invested in additional phones, iPads and laptops to support regular contact between residents and their families and friends.

Source: CQC inspection report, 16 March 2022

Specialist Care

DementiaOlder peoplePhysical disabilitiesYounger adults

Photographs of the home

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 20 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service with nursing
Registered capacity: 43 places — this is not a vacancy count
Registration checked: Registered · SP7 9JR

Registered care categories

Caring for adults over 65 yrs; Caring for adults under 65 yrs; Dementia; Physical disabilities.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Rating report published 27 April 2018. Latest inspection date recorded: 8 February 2022.

Safe: Good
Effective: Good
Caring: Good
Responsive: Good
Well-led: Good

Read Hays House Nursing Home's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Hays House Nursing Home, consider asking...

1.What specific dementia training do staff receive and how recently?
2.How do you support a resident who becomes distressed or confused?
3.How does the home keep a record of a resident's life history and personal preferences?
4.How do you involve families as dementia progresses and communication becomes harder?
5.What happens when a resident's dementia reaches an advanced stage?

5 Things to Look For on Your Visit

When you visit Hays House Nursing Home, look out for...

1.Is the environment calm, uncluttered and easy to navigate?
2.Do staff speak to residents with patience and dignity, even if they repeat themselves?
3.Are there memory cues around the home -- photos, familiar objects, clear signage?
4.Do residents seem settled and safe, or agitated and unsupervised?
5.Is there meaningful activity happening, or are residents just sitting quietly with nothing to do?

Could the NHS fund Hays House Nursing Home's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees