Hawthorn House

133 The Village, Strensall, York, North Yorkshire, YO32 5XD

01904499123

Care Type

Residential Care

Inspection date

24 May 2023

Provider

Milewood Healthcare Ltd

Beds

9 beds

Rating history

Requires ImprovementDec 2014
Requires ImprovementSept 2015
GoodSept 2016
Requires ImprovementAug 2018
Requires ImprovementJan 2020
GoodJun 2023

Improved from Requires Improvement to Good in 2023. CQC has rated this home 6 times since 2014.

Source: CQC inspection reports. Contains CQC data licensed under the Open Government Licence v3.0.

Costs and who runs this home

Run by Milewood Healthcare Ltd, which runs 21 care homes in England: 14 rated Good, 2 Requires Improvement and 5 not yet rated.

Average care home fees in Yorkshire and the Humber: £907 a week for residential care and £1,287 for nursing care (2024-25 averages). Self-funders usually pay more. See our care home costs guide.

How to pay for a care home explains the council means test, what counts as capital and the funding you can ask to be assessed for.

About Hawthorn House

Hawthorn House is a residential care home in York, offering personal care and accommodation for older people. Details on the CQC's most recent findings for the home are set out below.

Hawthorn House is a residential care home providing personal care and accommodation for up to 9 people, with 7 residents at the time of inspection. The home features 9 bedrooms with ensuite facilities, communal lounge and dining areas, a kitchen, and an outdoor garden with seating.

Source: CQC inspection report, 24 June 2023

Specialist Care

Learning disabilitiesOlder peopleYounger adults

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 20 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 9 places — this is not a vacancy count
Registration checked: Registered · YO32 5XD

Registered care categories

Caring for adults over 65 yrs; Caring for adults under 65 yrs; Learning disabilities.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Rating report published 24 June 2023. Latest inspection date recorded: 24 May 2023.

Safe: Good
EffectivePublished 28 January 2020: Good
CaringPublished 28 January 2020: Good
ResponsivePublished 28 January 2020: Good
Well-led: Good

Read Hawthorn House's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Hawthorn House, consider asking...

1.What happens if my relative's care needs increase significantly -- will they have to move?
2.How do you handle concerns or complaints from families?
3.What does the monthly fee cover and what will cost extra?
4.How do you keep families informed about their relative's day-to-day wellbeing?
5.What happens if my relative is unhappy here?

5 Things to Look For on Your Visit

When you visit Hawthorn House, look out for...

1.Do staff greet residents by name and stop to chat?
2.Are residents dressed, up and occupied, or sitting alone in front of a TV?
3.Does the home smell fresh and feel clean without being clinical?
4.Do residents look comfortable and at ease, or anxious and withdrawn?
5.Does the manager answer your questions openly or deflect?

Could the NHS fund Hawthorn House's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees