Ivy Lodge Retirement Home

Ivy Lodge provides accommodation and personal care to up to 33 older adults, with 28 people using the service at inspection. Residents reported feeling safe, and staff demonstrated understanding of safeguarding responsibilities. People and their relatives spoke positively about the caring nature of the staff team, noting that staff knew residents well and supported them according to their individual preferences.

Medicines were administered as prescribed by trained staff, and risks to residents had been assessed with appropriate mitigation measures in place. However, inspectors identified that some audits had not been completed within specified timeframes and lacked robust action plans, leading to recommendations about improving monitoring systems.