Hawthorn House

St Godrics Close, Durham, County Durham, DH1 5PJ

03000266550

Care Type

Residential Care

Inspection date

7 January 2020

Provider

Durham County Council

Beds

10 beds

About Hawthorn House

Hawthorn House is a residential care home in County Durham. Details of the CQC's most recent findings on the service are set out below.

Hawthorn House provides short breaks for up to ten people at a time, with four residents during the inspection visit. The service operates from a larger property than typically recommended in current guidance, though this is offset by its integration within a housing estate. Staff numbers are sufficient to provide highly personalised care and enable residents to access their local community regularly.

The registered manager and team prioritise individualised support for each person using the service. They maintain adequate staffing levels to ensure residents receive tailored care that meets their specific needs and preferences. The manager has taken steps to engage with external partners to enhance the quality of care provision.

Source: CQC inspection report, 3 April 2020

Specialist Care

Learning disabilities

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 20 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 10 places — this is not a vacancy count
Registration checked: Registered · DH1 5PJ

Registered care categories

Learning disabilities.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Outstanding.

Rating report published 3 April 2020. Latest inspection date recorded: 7 January 2020.

Safe: Good
Effective: Good
Caring: Outstanding
Responsive: Outstanding
Well-led: Outstanding

Read Hawthorn House's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Hawthorn House, consider asking...

1.What happens if my relative's care needs increase significantly -- will they have to move?
2.How do you handle concerns or complaints from families?
3.What does the monthly fee cover and what will cost extra?
4.How do you keep families informed about their relative's day-to-day wellbeing?
5.What happens if my relative is unhappy here?

5 Things to Look For on Your Visit

When you visit Hawthorn House, look out for...

1.Do staff greet residents by name and stop to chat?
2.Are residents dressed, up and occupied, or sitting alone in front of a TV?
3.Does the home smell fresh and feel clean without being clinical?
4.Do residents look comfortable and at ease, or anxious and withdrawn?
5.Does the manager answer your questions openly or deflect?

Could the NHS fund Hawthorn House's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees