Kent House

Augustine Road, Harrow, Middlesex, HA3 5NS

02084214550

Care Type

Residential Care

Inspection date

21 January 2022

Provider

GCH (South) Ltd

Beds

40 beds

About Kent House

Kent House is a residential care home in Harrow, providing personal care and accommodation for older people, many of whom are living with dementia. Further details from the Care Quality Commission's most recent inspection are set out below.

Kent House provides personal care and accommodation for up to 40 people aged 65 and over, most of whom are living with dementia. At inspection, 33 people were resident at the service. The home maintained safe visiting arrangements that followed government guidance, with visitors required to provide a confirmed negative lateral flow test and wear appropriate personal protective equipment.

Staff also took daily lateral flow tests before work. The registered manager ensured visits were facilitated in exceptional circumstances, such as end of life care, and supported people whose relatives could not visit in person through telephone and video calls. Managers felt empowered to manage the risks associated with COVID-19 within their service.

Source: CQC inspection report, 16 March 2022

Specialist Care

DementiaOlder people

Photographs of the home

Practical details from the provider

The provider's activity programme includes baking, music, exercise classes, gardening and flower arranging.

Published on the provider's website, checked 20 September 2026. Confirm arrangements with the home before deciding.

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 20 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 40 places — this is not a vacancy count
Registration checked: Registered · HA3 5NS

Registered care categories

Caring for adults over 65 yrs; Caring for adults under 65 yrs; Dementia.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Rating report published 24 February 2021. Latest inspection date recorded: 21 January 2022.

Safe: Good
EffectivePublished 28 September 2019: Good
CaringPublished 28 September 2019: Good
ResponsivePublished 28 September 2019: Good
Well-led: Good

Read Kent House's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Kent House, consider asking...

1.What specific dementia training do staff receive and how recently?
2.How do you support a resident who becomes distressed or confused?
3.How does the home keep a record of a resident's life history and personal preferences?
4.How do you involve families as dementia progresses and communication becomes harder?
5.What happens when a resident's dementia reaches an advanced stage?

5 Things to Look For on Your Visit

When you visit Kent House, look out for...

1.Is the environment calm, uncluttered and easy to navigate?
2.Do staff speak to residents with patience and dignity, even if they repeat themselves?
3.Are there memory cues around the home -- photos, familiar objects, clear signage?
4.Do residents seem settled and safe, or agitated and unsupervised?
5.Is there meaningful activity happening, or are residents just sitting quietly with nothing to do?

Could the NHS fund Kent House's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees