694 Pinner Road

694 Pinner Road is a residential care home run by Voyage 1 Limited, supporting people with a learning disability, physical disabilities and multiple needs. It previously held a good rating, but the CQC's latest assessment found the home requires improvement overall, with breaches of regulations relating to safe care and treatment, safeguarding and governance.

Some relatives spoke positively about kind, attentive staff, while others raised concerns about high staff turnover, insufficient staffing, limited access to the community and a lack of engaging activities. Inspectors judged the home responsive, but rated it requires improvement for safety, effectiveness, caring and leadership.