Hatfield House

This residential care home provides personal care for up to 49 people, with 47 residents at the time of inspection. Staff received training in safeguarding and understood how to respond to suspected abuse, with people protected from harm. Medicines were administered as prescribed, and accidents and incidents were regularly analysed to identify trends and prevent future occurrences.

The home maintained safe recruitment practices and ensured staff completed induction training. Inspectors found sufficient staffing levels to meet residents' needs, with staff confirming they could manage their workload effectively despite busy periods. Risk assessments were in place for all residents, enabling staff to manage care safely, and infection control procedures were consistently implemented throughout the home.