Hartford Court

Cumbrian Road, Cramlington, Northumberland, NE23 1DA

01670591940

Care Type

Residential Care

Inspection date

19 January 2023

Provider

HC-One No.2 Limited

Beds

75 beds

About Hartford Court

Hartford Court is a residential care home in Northumberland, offering accommodation and personal care for older people, including some living with dementia. Further detail on how the home performs against national standards is set out in the findings below.

Hartford Court provides accommodation and personal care for up to 68 people, some of whom live with dementia. At the time of inspection, 41 residents were using the service.

Residents say they receive safe care. Systems to monitor people's safety have improved since the last inspection, with risks now properly documented. Staff know residents well and respond quickly to individual needs.

Staff understand how to raise safeguarding concerns and the home learns from incidents when things go wrong. The home has robust recruitment procedures in place and maintains appropriate staffing levels.

Source: CQC inspection report, 4 February 2023

Specialist Care

DementiaOlder peoplePhysical disabilitiesSensory impairmentsYounger adults

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 20 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 75 places — this is not a vacancy count
Registration checked: Registered · NE23 1DA

Registered care categories

Caring for adults over 65 yrs; Caring for adults under 65 yrs; Dementia; Physical disabilities; Sensory impairment.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Rating report published 4 February 2023. Latest inspection date recorded: 19 January 2023.

Safe: Good
Effective: Good
CaringPublished 18 January 2020: Good
ResponsivePublished 18 January 2020: Good
Well-led: Good

Read Hartford Court's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Hartford Court, consider asking...

1.What specific dementia training do staff receive and how recently?
2.How do you support a resident who becomes distressed or confused?
3.How does the home keep a record of a resident's life history and personal preferences?
4.How do you involve families as dementia progresses and communication becomes harder?
5.What happens when a resident's dementia reaches an advanced stage?

5 Things to Look For on Your Visit

When you visit Hartford Court, look out for...

1.Is the environment calm, uncluttered and easy to navigate?
2.Do staff speak to residents with patience and dignity, even if they repeat themselves?
3.Are there memory cues around the home -- photos, familiar objects, clear signage?
4.Do residents seem settled and safe, or agitated and unsupervised?
5.Is there meaningful activity happening, or are residents just sitting quietly with nothing to do?

Could the NHS fund Hartford Court's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees