Flexible Support Options Limited (Thorntree Way)

Flexible Support Options Limited provides accommodation and personal care for up to 10 people with autism and/or learning disabilities, some with physical disabilities, across two purpose-built bungalows in Blyth, Northumberland. The service maintains high standards of cleanliness and hygiene, with staff using PPE safely and effectively. Residents are actively involved in understanding safety procedures, with one person demonstrating detailed knowledge of additional cleaning protocols.

Relatives praised the service highly, highlighting excellent communication from staff who phoned daily during the pandemic. They noted the vibrant social life provided, with residents attending shows, pantomimes and dining out. One relative commented, "The staff are fabulous it's like a family" and praised the home as "nippin' clean," while another said "I can't sing their praises enough they are wonderful.