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Harefield Lodge
Residential Care
20 July 2026
Voyage 1 Limited
7 beds
Rating history
- May 2016
- Jan 2019
- Sept 2026
Rating dropped from Good to Requires Improvement in 2026.
Source: CQC inspection reports. Contains CQC data licensed under the Open Government Licence v3.0.
Costs and who runs this home
Run by Voyage 1 Limited, which runs 244 care homes in England: 11 rated Outstanding, 207 Good, 22 Requires Improvement and 4 not yet rated.
- How to pay for a care home explains the council means test, what counts as capital and the funding you can ask to be assessed for.
About Harefield Lodge
Harefield Lodge is a residential care home located in Southampton, South East. Its registered care categories include learning disabilities and younger adults. The home has 7 beds. CQC records an overall rating of Requires Improvement, published in September 2026. The home is operated by Voyage 1 Limited.
Specialist Care
Fees and availability
We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.
Check current vacancies, the admission assessment and visiting arrangements directly with the home.
Care and inspection details
Checked against the CQC register on 20 September 2026. This is a check of published information, not a visit to the home.
- Registered service
- Care home service without nursing
- Registered capacity
- 7 places — this is not a vacancy count
- Registration checked
- Registered · SO17 1DN
Registered care categories
Caring for adults under 65 yrs; Learning disabilities.
These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.
CQC ratings in more detail
Overall rating shown by CQC: .
Assessment published 18 September 2026. Assessment date recorded: 20 July 2026.
Read CQC's assessment overview
The following is CQC's published account of its assessment, published 18 September 2026. References to “we” mean CQC. It describes findings at that time.
Date of assessment: 23 July to 26 August 2026
The service is a care home providing support to people with a learning disability and autistic people. There were 6 people living in the home at the time of our inspection. We inspected all 33 quality statements. We inspected the service due to receiving information of concern relating to safe care and treatment.
We found 2 breaches of regulations in relation to safe care and treatment and governance.
We assessed the service against ‘Right support, right care, right culture’ guidance to make judgements about whether the provider guaranteed people with a learning disability and autistic people respect, equality, dignity, choice, independence, and good access to local communities which most people take for granted. We found people did not always receive care and support in accordance with the principles of this guidance.
There was missing information in some care plans, which put those people’s health and welfare at risk. Lack of future care planning was not in place. We found some concerns relating to cleanliness and fire safety, and recruitment was not always managed safely. Mental Capacity Assessments had not always been completed correctly and were not always in place. The provider’s internal monitoring systems failed to identify all of the concerns we found during this inspection and robust action had therefore not been taken to make improvements. The registered manager and provider were motivated to improve the service and started addressing these shortfalls during the inspection.
Staff were trained to raise and respond to safeguarding concerns both internally and to external agencies. The provider learned from incidents and action was taken to ensure improvements were made where needed.
There was a system in place for responding to concerns or complaints. A management team led the service which included a registered manager. Staff were able to raise concerns and told us managers were approachable and supportive.
- Safe
- Effective
- Caring
- Responsive
- Well-led
Questions prompted by these ratings
- Safe: What changes have been made to medicines, staffing and safeguarding since this rating?
- Well-led: What has changed in management, checks and oversight since this rating?
These are questions for your visit, not a claim about conditions today.
Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.
5 Questions to Ask on Your Visit
When visiting Harefield Lodge, consider asking...
- 1.What happens if my relative's care needs increase significantly -- will they have to move?
- 2.How do you handle concerns or complaints from families?
- 3.What does the monthly fee cover and what will cost extra?
- 4.How do you keep families informed about their relative's day-to-day wellbeing?
- 5.What happens if my relative is unhappy here?
5 Things to Look For on Your Visit
When you visit Harefield Lodge, look out for...
- 1.Do staff greet residents by name and stop to chat?
- 2.Are residents dressed, up and occupied, or sitting alone in front of a TV?
- 3.Does the home smell fresh and feel clean without being clinical?
- 4.Do residents look comfortable and at ease, or anxious and withdrawn?
- 5.Does the manager answer your questions openly or deflect?
Could the NHS fund Harefield Lodge's fees?
The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.
Location
6 Westwood Road, Portswood, Southampton, Hampshire, SO17 1DN

Harefield Lodge
CQC overall rating
Assessment date: 20 July 2026
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