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Hampton Court Care HomeWolverhampton

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Rated:GoodNursing

Hampton Court Care Home

Merstone Close, Bilston, Wolverhampton, West Midlands, WV14 0LR
01902408111
Care Type

Nursing Care

Assessment date

3 April 2024

Provider

Newlyn Court Limited

Beds

80 beds

How this home compares nearby

Of 88 care homes for older people within 5 miles, 1 is rated higher by CQC, 48 are the same and 39 are lower.

28 of these nearby homes have been inspected more recently than this one.

Based on CQC ratings, updated 22 October 2026. How we compare homes | See the nearby homes

Rating history

  1. Requires ImprovementAug 2015
  2. Requires ImprovementJul 2016
  3. Requires ImprovementSept 2017
  4. InadequateOct 2019
  5. Requires ImprovementDec 2019
  6. GoodDec 2023
  7. GoodAug 2024

Improved from Requires Improvement to Good in 2023. CQC has rated this home 7 times since 2015.

Source: CQC inspection reports. Contains CQC data licensed under the Open Government Licence v3.0.

Costs and who runs this home

This is the only care home Newlyn Court Limited runs in England.

Average care home fees in the West Midlands: £912 a week for residential care and £1,308 for nursing care (2024-25 averages). Self-funders usually pay more. See our care home costs guide.

  • NHS-funded Nursing Care pays £267.68 a week to the home towards registered nursing care for eligible residents (2026/27). A quoted fee may already exclude it.
  • This home lists dementia care, which usually costs more than standard residential care. See dementia care home costs. NHS Continuing Healthcare may apply where someone's needs are primarily health needs.
  • How to pay for a care home explains the council means test, what counts as capital and the funding you can ask to be assessed for.

About Hampton Court Care Home

Hampton Court Care Home is a nursing home in Wolverhampton, providing care and support for people who need help with daily living. Further details on the CQC's most recent findings are set out below.

Hampton Court Care Home provides residential care and support for people who need help with daily living. The CQC assessed the home after concerns about incidents, and found it overall Good, meeting expectations.

Inspectors found improvements had been made to risk management and staffing levels, with staff able to identify and raise safety concerns and refer people to other professionals when needed. People and relatives felt safe and supported to remain independent. Some oversight of staff training and safety systems still needed further embedding.

Source: CQC assessment, 28 August 2024

Specialist Care

DementiaMental healthOlder people

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 20 September 2026. This is a check of published information, not a visit to the home.

Registered service
Care home service with nursing
Registered capacity
80 places — this is not a vacancy count
Registration checked
Registered · WV14 0LR

Registered care categories

Caring for adults over 65 yrs; Caring for adults under 65 yrs; Dementia; Mental health conditions; Physical disabilities.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Assessment published 28 August 2024. Assessment date recorded: 3 April 2024.

Read CQC's assessment overview

The following is CQC's published account of its assessment, published 28 August 2024. References to “we” mean CQC. It describes findings at that time.

Date of assessment 10 April to 18 April 2024. We completed this assessment in response to information of concern relating to incidents at the service. At this inspection we found improvements had been made to risk management and governance. There were enough staff to meet people's needs safely. Staff understood how to minimise risks to people’s safety and raise concerns if things were wrong. Where needed, people were referred to other services and professionals for health and social care support. However, further improvements were needed in the oversight of staff training, and to the systems set up to keep people safe, as these were not yet fully embedded by the service.

Safe
Good
Effective
Good
Caring
Good
Responsive
Good
Well-led
Good

Read Hampton Court Care Home's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Hampton Court Care Home, consider asking...

  1. 1.What specific dementia training do staff receive and how recently?
  2. 2.How do you support a resident who becomes distressed or confused?
  3. 3.How does the home keep a record of a resident's life history and personal preferences?
  4. 4.How do you involve families as dementia progresses and communication becomes harder?
  5. 5.What happens when a resident's dementia reaches an advanced stage?

5 Things to Look For on Your Visit

When you visit Hampton Court Care Home, look out for...

  1. 1.Is the environment calm, uncluttered and easy to navigate?
  2. 2.Do staff speak to residents with patience and dignity, even if they repeat themselves?
  3. 3.Are there memory cues around the home -- photos, familiar objects, clear signage?
  4. 4.Do residents seem settled and safe, or agitated and unsupervised?
  5. 5.Is there meaningful activity happening, or are residents just sitting quietly with nothing to do?

Could the NHS fund Hampton Court Care Home's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Location

Merstone Close, Bilston, Wolverhampton, West Midlands, WV14 0LR

CQC Logo

Hampton Court Care Home

CQC overall rating

Good

Assessment date: 3 April 2024

View full inspection report
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