Hamelin

Farwell Road, Totnes, Devon, TQ9 5LJ

01803868971

Care Type

Residential Care

Inspection date

24 July 2018

Provider

The Community of St Antony & St Elias

Beds

7 beds

Rating history

GoodMay 2016
GoodSept 2018

Rated Good at every inspection since 2016.

Source: CQC inspection reports. Contains CQC data licensed under the Open Government Licence v3.0.

Costs and who runs this home

Run by The Community of St Antony & St Elias, which runs 5 care homes in England: 5 rated Good.

How to pay for a care home explains the council means test, what counts as capital and the funding you can ask to be assessed for.

About Hamelin

Hamelin is a residential care home in Devon, providing support for adults of working age with severe and enduring mental health conditions. Details of the CQC's most recent findings on the home appear below.

Hamelin is a small care home supporting a maximum of seven people of working age with severe and enduring mental health conditions. At the time of inspection, all seven places were occupied. The home is part of a larger group owned by The Community of St Antony and St Elias, where homes operate as a community with shared group activities and management meetings.

Source: CQC inspection report, 18 September 2018

Specialist Care

Younger adults

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 20 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 7 places — this is not a vacancy count
Registration checked: Registered · TQ9 5LJ

Registered care categories

Caring for adults under 65 yrs.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Rating report published 18 September 2018. Latest inspection date recorded: 24 July 2018.

Safe: Good
Effective: Good
Caring: Good
Responsive: Good
Well-led: Good

Read Hamelin's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Hamelin, consider asking...

1.What happens if my relative's care needs increase significantly -- will they have to move?
2.How do you handle concerns or complaints from families?
3.What does the monthly fee cover and what will cost extra?
4.How do you keep families informed about their relative's day-to-day wellbeing?
5.What happens if my relative is unhappy here?

5 Things to Look For on Your Visit

When you visit Hamelin, look out for...

1.Do staff greet residents by name and stop to chat?
2.Are residents dressed, up and occupied, or sitting alone in front of a TV?
3.Does the home smell fresh and feel clean without being clinical?
4.Do residents look comfortable and at ease, or anxious and withdrawn?
5.Does the manager answer your questions openly or deflect?

Could the NHS fund Hamelin's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees