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Gwendoline HouseSouth Gloucestershire
Rated:GoodResidential

Gwendoline House

17-19 Pleasant Road, Staple Hill, Bristol, BS16 5JN
01179571957
Care Type

Residential Care

CQC rating published

5 April 2023

Provider

Dorchester Care Homes Ltd

Beds

16 beds

How this home compares nearby

Of 60 care homes for older people within 5 miles, 7 are rated higher by CQC, 51 are the same and 2 are lower.

17 of these nearby homes have been inspected more recently than this one.

Based on CQC ratings, updated 22 October 2026. How we compare homes | See the nearby homes

Rating history

  1. GoodSept 2016
  2. GoodFeb 2019
  3. GoodApr 2023

Rated Good at every inspection since 2016.

Source: CQC inspection reports. Contains CQC data licensed under the Open Government Licence v3.0.

Costs and who runs this home

This is the only care home Dorchester Care Homes Ltd runs in England.

Average care home fees in the South West: £1,170 a week for residential care and £1,472 for nursing care (2024-25 averages). Self-funders usually pay more. See our care home costs guide.

  • This home lists dementia care, which usually costs more than standard residential care. See dementia care home costs. NHS Continuing Healthcare may apply where someone's needs are primarily health needs.
  • How to pay for a care home explains the council means test, what counts as capital and the funding you can ask to be assessed for.

About Gwendoline House

Gwendoline House is a 16-bed residential care home located on Pleasant Road in Staple Hill, Bristol, within South Gloucestershire. The home is operated by Dorchester Care Homes Ltd and provides care for older people, those living with dementia, individuals with physical disabilities, and people with sensory impairments.

The home received a Good rating from the Care Quality Commission following an inspection in April 2023. Its smaller size means residents may benefit from a more intimate setting compared to larger facilities in the area.

The location offers access to local amenities in Staple Hill while remaining within the Bristol conurbation, which may be relevant depending on your family member's proximity to local services and visiting preferences.

Specialist Care

DementiaOlder peoplePhysical disabilitiesSensory impairments

5 Questions to Ask on Your Visit

When visiting Gwendoline House, consider asking...

  1. 1.What specific dementia training do staff receive and how recently?
  2. 2.How do you support a resident who becomes distressed or confused?
  3. 3.How does the home keep a record of a resident's life history and personal preferences?
  4. 4.How do you involve families as dementia progresses and communication becomes harder?
  5. 5.What happens when a resident's dementia reaches an advanced stage?

5 Things to Look For on Your Visit

When you visit Gwendoline House, look out for...

  1. 1.Is the environment calm, uncluttered and easy to navigate?
  2. 2.Do staff speak to residents with patience and dignity, even if they repeat themselves?
  3. 3.Are there memory cues around the home -- photos, familiar objects, clear signage?
  4. 4.Do residents seem settled and safe, or agitated and unsupervised?
  5. 5.Is there meaningful activity happening, or are residents just sitting quietly with nothing to do?

Could the NHS fund Gwendoline House's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Location

17-19 Pleasant Road, Staple Hill, Bristol, BS16 5JN

CQC Logo

Gwendoline House

CQC overall rating

Good

CQC rating published: 5 April 2023

View full inspection report
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