Greenbanks

Greenhills, Barham, Canterbury, Kent, CT4 6LE

01227831731

Care Type

Residential Care

Inspection date

10 June 2021

Provider

Greenbanks House Limited

Beds

20 beds

About Greenbanks

Greenbanks is a residential care home in Kent, providing accommodation for older people and younger adults with a range of learning disabilities, autism, and mental health needs. Details of the CQC's most recent findings on the service are set out below.

Greenbanks accommodates 20 older people and younger adults with learning disabilities, autism, and special mental health needs, including those with physical and sensory support requirements. The service operates from one adapted building and is run by a limited company whose shareholders and directors include family members and guardians of residents. At the time of inspection, the home was at full capacity with 20 people living there.

Source: CQC inspection report, 17 August 2021

Specialist Care

DementiaLearning disabilitiesMental healthOlder peoplePhysical disabilitiesSensory impairments

Facilities & Amenities

GardenEn-suite RoomsActivities ProgrammeCafe BarDining RoomCommunal LoungeCinema Room

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 20 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 20 places — this is not a vacancy count
Registration checked: Registered · CT4 6LE

Registered care categories

Caring for adults over 65 yrs; Dementia; Learning disabilities; Mental health conditions; Physical disabilities; Sensory impairment.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Rating report published 17 August 2021. Latest inspection date recorded: 10 June 2021.

Safe: Good
EffectivePublished 10 September 2019: Good
CaringPublished 10 September 2019: Good
ResponsivePublished 10 September 2019: Good
Well-led: Requires improvement

Questions prompted by these ratings

Well-led: What has changed in management, checks and oversight since this rating?

These are questions for your visit, not a claim about conditions today.

Read Greenbanks's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Greenbanks, consider asking...

1.What specific dementia training do staff receive and how recently?
2.How do you support a resident who becomes distressed or confused?
3.How does the home keep a record of a resident's life history and personal preferences?
4.How do you involve families as dementia progresses and communication becomes harder?
5.What happens when a resident's dementia reaches an advanced stage?

5 Things to Look For on Your Visit

When you visit Greenbanks, look out for...

1.Is the environment calm, uncluttered and easy to navigate?
2.Do staff speak to residents with patience and dignity, even if they repeat themselves?
3.Are there memory cues around the home -- photos, familiar objects, clear signage?
4.Do residents seem settled and safe, or agitated and unsupervised?
5.Is there meaningful activity happening, or are residents just sitting quietly with nothing to do?

Could the NHS fund Greenbanks's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees