Greenacres Care Home

Fieldside, Crowle, Scunthorpe, Lincolnshire, DN17 4HL

01724711661

Care Type

Residential Care

Inspection date

20 September 2022

Provider

Worcester Garden Limited

Beds

39 beds

About Greenacres Care Home

Greenacres Care Home is a friendly residential home based in North Lincolnshire, offering a welcoming environment for older people and their families. The team at Greenacres understands how important it is to feel settled and supported, and they work to create a sense of warmth and community for everyone in their care. For families in the area exploring residential care options, Greenacres aims to be a reassuring presence in the local community.

This residential care home provides personal care to up to 39 people, including those living with dementia, older people, and people with physical disabilities. The service operates two separate wings with adapted facilities, one specialising in dementia care. At inspection, 31 people were using the service.

Inspectors found significant concerns regarding safety and governance. Risk information was not always comprehensive or up to date, and safety concerns were not addressed quickly enough. Assessment of people's needs and outcomes were not regularly reviewed to ensure they remained appropriate.

Staff did not consistently support people to have maximum choice and control over their lives, instead placing unnecessary restrictions that limited their lifestyle and independence. The service lacked a registered manager at the time of inspection, though one had been recruited.

Source: CQC inspection report, 15 November 2022

Specialist Care

DementiaOlder peoplePhysical disabilities

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 20 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 39 places — this is not a vacancy count
Registration checked: Registered · DN17 4HL

Registered care categories

Caring for adults over 65 yrs; Dementia; Physical disabilities.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Requires improvement.

Rating report published 15 November 2022. Latest inspection date recorded: 20 September 2022.

Safe: Requires improvement
Effective: Requires improvement
CaringPublished 11 December 2019: Good
ResponsivePublished 11 December 2019: Good
Well-led: Requires improvement

Questions prompted by these ratings

Safe: What changes have been made to medicines, staffing and safeguarding since this rating?
Effective: How are staff training, nutrition and health outcomes checked now?
Well-led: What has changed in management, checks and oversight since this rating?

These are questions for your visit, not a claim about conditions today.

Read Greenacres Care Home's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Greenacres Care Home, consider asking...

1.What specific dementia training do staff receive and how recently?
2.How do you support a resident who becomes distressed or confused?
3.How does the home keep a record of a resident's life history and personal preferences?
4.How do you involve families as dementia progresses and communication becomes harder?
5.What happens when a resident's dementia reaches an advanced stage?

5 Things to Look For on Your Visit

When you visit Greenacres Care Home, look out for...

1.Is the environment calm, uncluttered and easy to navigate?
2.Do staff speak to residents with patience and dignity, even if they repeat themselves?
3.Are there memory cues around the home -- photos, familiar objects, clear signage?
4.Do residents seem settled and safe, or agitated and unsupervised?
5.Is there meaningful activity happening, or are residents just sitting quietly with nothing to do?

Could the NHS fund Greenacres Care Home's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees