Heathfield Residential Home

Canterbury Road, Ashford, Kent, TN24 8QG

01233610010

Care Type

Residential & Nursing Care

Inspection date

13 February 2023

Provider

Heathfield Healthcare Limited

Beds

35 beds

About Heathfield Residential Home

Heathfield Residential Home is a residential care home in Kent, offering accommodation and personal care to older people. Further details from the Care Quality Commission's most recent inspection are set out below.

Heathfield Residential Home accommodates up to 35 older people in a large adapted building, with 32 residents at the time of inspection. The service provides accommodation and personal care to this population.

Residents reported feeling safe at the home. Staff had completed comprehensive risk assessments and developed guidance to mitigate potential health and welfare risks. The home systematically recorded and analysed accidents and incidents to identify patterns and evaluate whether interventions were effective.

Environmental and equipment checks were regularly undertaken to ensure residents' safety.

Source: CQC inspection report, 4 March 2023

Specialist Care

DementiaOlder peoplePhysical disabilitiesSensory impairments

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 20 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service with nursing
Registered capacity: 35 places — this is not a vacancy count
Registration checked: Registered · TN24 8QG

Registered care categories

Caring for adults over 65 yrs; Dementia; Physical disabilities; Sensory impairment.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Rating report published 4 March 2023. Latest inspection date recorded: 13 February 2023.

Safe: Good
Effective: Good
Caring: Good
Responsive: Good
Well-led: Good

Read Heathfield Residential Home's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Heathfield Residential Home, consider asking...

1.What specific dementia training do staff receive and how recently?
2.How do you support a resident who becomes distressed or confused?
3.How does the home keep a record of a resident's life history and personal preferences?
4.How do you involve families as dementia progresses and communication becomes harder?
5.What happens when a resident's dementia reaches an advanced stage?

5 Things to Look For on Your Visit

When you visit Heathfield Residential Home, look out for...

1.Is the environment calm, uncluttered and easy to navigate?
2.Do staff speak to residents with patience and dignity, even if they repeat themselves?
3.Are there memory cues around the home -- photos, familiar objects, clear signage?
4.Do residents seem settled and safe, or agitated and unsupervised?
5.Is there meaningful activity happening, or are residents just sitting quietly with nothing to do?

Could the NHS fund Heathfield Residential Home's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees