Gatwick Rise

The following is CQC's published account of its assessment, published 24 January 2025. References to “we” mean CQC. It describes findings at that time.

Date of assessment: 22nd to 23rd October 2024. Gatwick Rise is a care home providing care for up to 14 adults with learning disabilities. At the time of inspection, there were 9 people using the service. At our last inspection, we identified breaches of regulation in relation to safe care and treatment, good governance and notifications of other incidents. We carried out a responsive inspection to address issues raised about the service and to review the breaches from the previous inspection. At this inspection, we found improvements had been made and the provider was no longer in breach of regulations. Relatives and staff spoke positively about the service and management. Risks to people had been assessed and care plans were in place to help mitigate risks as far as possible. Care records were detailed and reflected people's care needs. Accidents and incidents were investigated, action taken, and lessons learned. There were sufficient number of trained staff who worked with other professionals when needed to ensure people's needs were met in a safe and person-centred way. Staff were attentive and treated people with kindness and compassion. People enjoyed a varied diet. Staff knew how to support people in a way which respected their decisions and supported them to make choices. At the time of the inspection, the recently appointed manager was in the process of registering with CQC; this has now taken place. Governance systems had been further developed to monitor the quality of care provided. We have assessed the service against ‘Right support, right care, right culture’ guidance to make judgements about whether the provider guaranteed people with a learning disability and autistic people respect, equality, dignity, choices, independence and good access to local communities that most people take for granted.