Chaxhill Hall

Chaxhill, Nr Westbury on Severn, Gloucestershire, GL14 1QW

01452760717

Care Type

Residential Care

Inspection date

10 November 2022

Provider

Mr & Mrs P A Whitehouse

Beds

36 beds

Rating history

GoodDec 2015
GoodMay 2018
Requires ImprovementMar 2021
Requires ImprovementDec 2022

Rating dropped from Good to Requires Improvement in 2021.

Source: CQC inspection reports. Contains CQC data licensed under the Open Government Licence v3.0.

Costs and who runs this home

This is the only care home Mr & Mrs P A Whitehouse runs in England.

Average care home fees in the South West: £1,170 a week for residential care and £1,472 for nursing care (2024-25 averages). Self-funders usually pay more. See our care home costs guide.

This home lists dementia care, which usually costs more than standard residential care. See dementia care home costs. NHS Continuing Healthcare may apply where someone's needs are primarily health needs.
How to pay for a care home explains the council means test, what counts as capital and the funding you can ask to be assessed for.

About Chaxhill Hall

Chaxhill Hall is a residential care home set in the Gloucestershire countryside, offering older people a place to call home in a peaceful and familiar part of England. The team there understands how important it is for families to feel confident and at ease when choosing care for a loved one. With its roots in the local community, the home aims to provide a warm and supportive environment where residents can feel comfortable and cared for.

Chaxhill Hall accommodates up to 36 older people, including those living with dementia, in a single adapted building. At inspection, 30 people were using the service.

The inspection identified shortfalls in medicines management, with medicines not always administered as prescribed and established safety processes not consistently followed by staff. Although no harm had occurred, these gaps in practice put people at risk. The inspector implemented immediate corrective action during the visit and arranged more frequent monitoring of staff practice to ensure correct procedures were followed going forward.

Source: CQC inspection report, 16 December 2022

Specialist Care

DementiaLearning disabilitiesMental healthOlder peoplePhysical disabilitiesSensory impairments

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 20 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 36 places — this is not a vacancy count
Registration checked: Registered · GL14 1QW

Registered care categories

Caring for adults over 65 yrs; Dementia; Learning disabilities; Mental health conditions; Physical disabilities; Sensory impairment.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Requires improvement.

Rating report published 16 December 2022. Latest inspection date recorded: 10 November 2022.

Safe: Requires improvement
EffectivePublished 22 May 2018: Good
CaringPublished 22 May 2018: Good
ResponsivePublished 22 May 2018: Good
Well-led: Requires improvement

Questions prompted by these ratings

Safe: What changes have been made to medicines, staffing and safeguarding since this rating?
Well-led: What has changed in management, checks and oversight since this rating?

These are questions for your visit, not a claim about conditions today.

Read Chaxhill Hall's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Chaxhill Hall, consider asking...

1.What specific dementia training do staff receive and how recently?
2.How do you support a resident who becomes distressed or confused?
3.How does the home keep a record of a resident's life history and personal preferences?
4.How do you involve families as dementia progresses and communication becomes harder?
5.What happens when a resident's dementia reaches an advanced stage?

5 Things to Look For on Your Visit

When you visit Chaxhill Hall, look out for...

1.Is the environment calm, uncluttered and easy to navigate?
2.Do staff speak to residents with patience and dignity, even if they repeat themselves?
3.Are there memory cues around the home -- photos, familiar objects, clear signage?
4.Do residents seem settled and safe, or agitated and unsupervised?
5.Is there meaningful activity happening, or are residents just sitting quietly with nothing to do?

Could the NHS fund Chaxhill Hall's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees