Fleming Court

Burdon Terrace, Newcastle Upon Tyne, Tyne And Wear, NE2 3AE

01912818136

Care Type

Residential Care

Assessment date

26 June 2025

Provider

HC-One No.2 Limited

Beds

69 beds

About Fleming Court

Fleming Court is a residential care home in Newcastle upon Tyne. Details of the Care Quality Commission's most recent findings are set out below.

Fleming Court provides nursing and personal care for up to 69 people, and was supporting 63 people at the time of the assessment. The CQC rated the home Good overall, with an outstanding rating for how caring staff were. Inspectors found sufficient, safely recruited staff, a clean and well-maintained environment, and strong systems for managing risk and learning from incidents.

People and relatives gave exceptionally positive feedback, describing staff as compassionate and the home as welcoming. Care was highly personalised, with a wide range of activities and interest groups on offer. The registered manager was seen as approachable, and quality assurance systems were found to be effective.

Source: CQC assessment, 7 November 2025

Specialist Care

DementiaOlder peoplePhysical disabilitiesSensory impairmentsYounger adults

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 20 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 69 places — this is not a vacancy count
Registration checked: Registered · NE2 3AE

Registered care categories

Caring for adults over 65 yrs; Caring for adults under 65 yrs; Dementia; Physical disabilities; Sensory impairment.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Assessment published 7 November 2025. Assessment date recorded: 26 June 2025.

Read CQC's assessment overview

The following is CQC's published account of its assessment, published 7 November 2025. References to “we” mean CQC. It describes findings at that time.

Date of assessment 29 July to 19 September 2025. Fleming Court provides accommodation for up to 69 people who require nursing or personal care. When we inspected 63 people were living at the home. This inspection was triggered due to the time since we last inspected the service.
There were sufficient staff to meet people’s needs in a timely way. New staff were recruited safely. Staff provided outstanding care. They demonstrated empathy and embodied the values of person-centred care. Staff were exceptional in supporting people to maintain their independence and be in control to make choices about how their care was provided.
Health and safety checks and risk assessments were completed to maintain a safe environment. The environment was clean and well-maintained. Incidents and accidents were investigated and analysed to identify areas for improvement and learn lessons.
There had been no formal complaints about the service. Professionals praised the care provided at Fleming Court. The home regularly received compliments about the care provided.
Staff had access to detailed care plans which provided personalised information about how people wanted their care.
Staff were well supported and knew how to raise concerns, if needed. The provider had effective quality assurance systems to ensure issues were identified and resolved quickly.

Safe: Good
Effective: Good
Caring: Outstanding
Responsive: Good
Well-led: Good

Read Fleming Court's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Fleming Court, consider asking...

1.What specific dementia training do staff receive and how recently?
2.How do you support a resident who becomes distressed or confused?
3.How does the home keep a record of a resident's life history and personal preferences?
4.How do you involve families as dementia progresses and communication becomes harder?
5.What happens when a resident's dementia reaches an advanced stage?

5 Things to Look For on Your Visit

When you visit Fleming Court, look out for...

1.Is the environment calm, uncluttered and easy to navigate?
2.Do staff speak to residents with patience and dignity, even if they repeat themselves?
3.Are there memory cues around the home -- photos, familiar objects, clear signage?
4.Do residents seem settled and safe, or agitated and unsupervised?
5.Is there meaningful activity happening, or are residents just sitting quietly with nothing to do?

Could the NHS fund Fleming Court's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees