Wansbeck House

Northern Counties Site, Tankerville Terrace, Newcastle Upon Tyne, Tyne and Wear, NE2 3BB

01912665491

Care Type

Residential Care

Assessment date

21 July 2025

Provider

The Percy Hedley Foundation

Beds

8 beds

About Wansbeck House

Wansbeck House is a residential care home in Newcastle upon Tyne, based within Percy Hedley school. It provides accommodation and personal care for people with a learning disability or complex physical disabilities. Details of the most recent CQC assessment are set out below.

Wansbeck House is a residential care home within Percy Hedley school, providing accommodation and personal care for up to 8 people with a learning disability or complex physical disabilities. Five people were living there at the time of the assessment. The CQC rated the service Good overall, having followed up earlier concerns about safe care and finding no evidence that people were at risk of harm.

Inspectors found a positive, person-centred culture, with staff who knew people well, managed medicines safely, and worked closely with visiting professionals. Relatives praised the care provided. However, not all staff felt able to speak up or felt their suggestions were acted on by management.

Source: CQC assessment, 28 October 2025

Specialist Care

Learning disabilitiesYounger adults

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 21 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 8 places — this is not a vacancy count
Registration checked: Registered · NE2 3BB

Registered care categories

Caring for adults under 65 yrs; Caring for children; Learning disabilities.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Assessment published 28 October 2025. Assessment date recorded: 21 July 2025.

Read CQC's assessment overview

The following is CQC's published account of its assessment, published 28 October 2025. References to “we” mean CQC. It describes findings at that time.

We assessed the service to follow up on concerns highlighted about safe care and treatment and the service having not been inspected since 2020. During this inspection we did not find evidence that people were at risk of harm from these concerns.
Wansbeck House is a residential care home for people with a learning disability or complex physical disabilities. They are registered to provide accommodation and personal care for up to 8 people. At the time of our inspection 5 people were living at the home. The home is located on the second floor within the Percy Hedley school and is accessed via the main school building, with no direct access to any outdoor space.
The service had a recently appointed manager who is completing the registration process with the Care Quality Commission. This means that once registered they and the provider are legally responsible for how the service is run and the quality and safety of the care provided.
We reviewed the service against our “Right Support, Right Care’ Right Culture” guidance to evaluate whether the provider guaranteed people with a learning disability were treated with respect, equality; dignity, choices; independence and good access to local communities, that most people take for granted. We gave the service 24 hours’ notice of our site visit to make sure people would be in and they would be happy for us to visit them.
The service had a positive person-centred culture. The care team knew people well and had built up a good rapport with people and involved them in day-to-day choices. Medicines were managed safely. Visiting professionals gave positive feedback about the care staff. Care treatment plans, assessments and transitions were managed well. People felt safe at the service. Consent was sought when providing care, and best interest decisions and mental capacity assessments were in place when needed. Staff treated people with compassion and kindness, responding to individual needs and requests, encouraging independence and choice which was tailored to people’s personal interests.
Not all staff felt able to speak up or listened to or their suggestions actioned by the management team.

Safe: Good
Effective: Good
Caring: Good
Responsive: Good
Well-led: Good

Read Wansbeck House's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Wansbeck House, consider asking...

1.What happens if my relative's care needs increase significantly -- will they have to move?
2.How do you handle concerns or complaints from families?
3.What does the monthly fee cover and what will cost extra?
4.How do you keep families informed about their relative's day-to-day wellbeing?
5.What happens if my relative is unhappy here?

5 Things to Look For on Your Visit

When you visit Wansbeck House, look out for...

1.Do staff greet residents by name and stop to chat?
2.Are residents dressed, up and occupied, or sitting alone in front of a TV?
3.Does the home smell fresh and feel clean without being clinical?
4.Do residents look comfortable and at ease, or anxious and withdrawn?
5.Does the manager answer your questions openly or deflect?

Could the NHS fund Wansbeck House's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees