Craghall Residential Home

Craghall Care Home, Matthew Bank, Jesmond, Newcastle Upon Tyne, NE2 3RE

01912846077

Care Type

Residential Care

Inspection date

13 July 2021

Provider

Wellburn Care Homes Limited

Beds

38 beds

About Craghall Residential Home

Craghall Residential Home is a residential care home in Newcastle upon Tyne, providing accommodation and personal care for older people, including those living with dementia. Further details on the service can be found in the CQC findings below.

This care home provides accommodation and personal care for up to 38 older people, including those living with dementia. At the time of inspection, 35 people were using the service. The home has systems in place to ensure people receive their medicines safely and staff administer person-centred care supported by comprehensive records and guidance.

People enjoy a varied diet tailored to their needs.

The staff team is appropriately skilled and trained to meet residents' assessed care requirements, with robust recruitment and vetting procedures in place. The home demonstrates collaborative working with other professionals, including healthcare providers, to ensure people's health and care needs are comprehensively addressed.

Source: CQC inspection report, 12 August 2021

Specialist Care

DementiaOlder people

Photographs of the home

Practical details from the provider

The grounds include lawned gardens and patio areas.
The home has a communal lounge, reading corner and cinema lounge.

Published on the provider's website, checked 20 September 2026. Confirm arrangements with the home before deciding.

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 20 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 38 places — this is not a vacancy count
Registration checked: Registered · NE2 3RE

Registered care categories

Caring for adults over 65 yrs; Dementia.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Rating report published 12 August 2021. Latest inspection date recorded: 13 July 2021.

Safe: Good
Effective: Good
CaringPublished 9 January 2019: Good
ResponsivePublished 9 January 2019: Outstanding
Well-led: Good

Read Craghall Residential Home's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Craghall Residential Home, consider asking...

1.What specific dementia training do staff receive and how recently?
2.How do you support a resident who becomes distressed or confused?
3.How does the home keep a record of a resident's life history and personal preferences?
4.How do you involve families as dementia progresses and communication becomes harder?
5.What happens when a resident's dementia reaches an advanced stage?

5 Things to Look For on Your Visit

When you visit Craghall Residential Home, look out for...

1.Is the environment calm, uncluttered and easy to navigate?
2.Do staff speak to residents with patience and dignity, even if they repeat themselves?
3.Are there memory cues around the home -- photos, familiar objects, clear signage?
4.Do residents seem settled and safe, or agitated and unsupervised?
5.Is there meaningful activity happening, or are residents just sitting quietly with nothing to do?

Could the NHS fund Craghall Residential Home's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees