England

Fernhill HouseWorcestershire

Illustrative image. Photographs of this home have not yet been added.

Rated:Requires ImprovementNursing

Fernhill House

Grange Lane, Fernhill Heath, Worcester, Worcestershire, WR3 7UR

01905679300

Care Type

Nursing Care

Inspection date

23 November 2023

Provider

Berkley Care Fernhill Limited

Beds

66 beds

How this home compares nearby

Of 18 care homes for older people within 5 miles, 16 are rated higher by CQC, 2 are the same and none are lower.

8 of these nearby homes have been inspected more recently than this one.

Based on CQC ratings, updated 22 October 2026. How we compare homes | See the nearby homes

Rating history

GoodOct 2018
Requires ImprovementJan 2024

Rating dropped from Good to Requires Improvement in 2024.

Source: CQC inspection reports. Contains CQC data licensed under the Open Government Licence v3.0.

Costs and who runs this home

This is the only care home Berkley Care Fernhill Limited runs in England.

Average care home fees in the West Midlands: £912 a week for residential care and £1,308 for nursing care (2024-25 averages). Self-funders usually pay more. See our care home costs guide.

NHS-funded Nursing Care pays £267.68 a week to the home towards registered nursing care for eligible residents (2026/27). A quoted fee may already exclude it.
This home lists dementia care, which usually costs more than standard residential care. See dementia care home costs. NHS Continuing Healthcare may apply where someone's needs are primarily health needs.
How to pay for a care home explains the council means test, what counts as capital and the funding you can ask to be assessed for.

About Fernhill House

Fernhill House is a nursing care home set in the county of Worcestershire, offering families in the area a local option for those who need dedicated support. The team there understands how significant this decision can be, and the home aims to provide a familiar, caring environment where residents can feel comfortable and looked after. If you are exploring care options for a loved one, Fernhill House may be worth getting to know a little better.

Fernhill House provides nursing care and accommodation for up to 66 people with dementia, nursing needs, and personal care requirements. The purpose-built facility offers various communal and private spaces for residents. At the time of inspection, 63 people were living at the home.

Inspectors identified concerns with medication storage and management. Not all topical creams were stored securely, and risk assessments were missing for paraffin-based creams. Some topical creams lacked prescription labels or open dates, presenting potential safety risks in the administration of treatments.

Source: CQC inspection report, 16 January 2024

Specialist Care

DementiaOlder people

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 20 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service with nursing
Registered capacity: 66 places — this is not a vacancy count
Registration checked: Registered · WR3 7UR

Registered care categories

Caring for adults over 65 yrs; Dementia.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Requires improvement.

Rating report published 16 January 2024. Latest inspection date recorded: 23 November 2023.

Safe: Requires improvement
EffectivePublished 3 October 2018: Good
CaringPublished 3 October 2018: Good
ResponsivePublished 3 October 2018: Good
Well-led: Requires improvement

Questions prompted by these ratings

Safe: What changes have been made to medicines, staffing and safeguarding since this rating?
Well-led: What has changed in management, checks and oversight since this rating?

These are questions for your visit, not a claim about conditions today.

Read Fernhill House's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Fernhill House, consider asking...

1.What specific dementia training do staff receive and how recently?
2.How do you support a resident who becomes distressed or confused?
3.How does the home keep a record of a resident's life history and personal preferences?
4.How do you involve families as dementia progresses and communication becomes harder?
5.What happens when a resident's dementia reaches an advanced stage?

5 Things to Look For on Your Visit

When you visit Fernhill House, look out for...

1.Is the environment calm, uncluttered and easy to navigate?
2.Do staff speak to residents with patience and dignity, even if they repeat themselves?
3.Are there memory cues around the home -- photos, familiar objects, clear signage?
4.Do residents seem settled and safe, or agitated and unsupervised?
5.Is there meaningful activity happening, or are residents just sitting quietly with nothing to do?

Could the NHS fund Fernhill House's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees