Brookview Neurological Centre-Inspire Neurocare (Worcester)

Brookview Neurological Centre-Inspire Neurocare (Worcester) is a specialist neurological care home providing personal and nursing care to up to 43 people, with 34 people living there at the time of the assessment. The CQC rated the service Good overall, following an assessment prompted by concerns about care quality.

Inspectors found people were kept safe by trained, appropriately recruited staff who understood safeguarding. Some care plans lacked detail and initial assessments for new admissions needed improvement, issues the service acted on. Feedback on communication with families was mixed, but people and relatives praised the acting manager's leadership and felt able to raise concerns.