Felix House

97-99 Locking Road, Weston Super Mare, Avon, BS23 3EW

01934613998

Care Type

Nursing Care

Assessment date

30 November 2023

Provider

Milestones Trust

Beds

11 beds

About Felix House

Felix House is a nursing home in North Somerset, focused on helping people rebuild the skills needed to live independently rather than providing long-term residential care. Details of the CQC's most recent inspection are set out below.

Felix House is a care home providing accommodation, nursing and personal care. Rather than offering long-term residential care, it supports people to rebuild the skills needed to live independently. The CQC rated the service good overall, having examined areas including safeguarding, risk management, staffing levels and how well people's independence and choices were supported.

Inspectors found consistently positive feedback from people living at the home, relatives, staff and visiting professionals, who described a caring, attentive and well-organised team. People said staff were considerate of their needs and supportive during difficult moments. No significant concerns were identified across any of the areas assessed.

Source: CQC assessment, 5 February 2024

Specialist Care

DementiaMental healthPhysical disabilitiesYounger adults

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 20 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service with nursing
Registered capacity: 11 places — this is not a vacancy count
Registration checked: Registered · BS23 3EW

Registered care categories

Caring for adults under 65 yrs; Dementia; Eating disorders; Mental health conditions; Physical disabilities.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Assessment published 5 February 2024. Assessment date recorded: 30 November 2023.

Read CQC's assessment overview

The following is CQC's published account of its assessment, published 5 February 2024. References to “we” mean CQC. It describes findings at that time.

Felix House is a care home registered to provide accommodation, nursing, and personal care. The aim of the service is not to provide long-term residential care but to assist people to regain independent living skills. The assessment commenced on 21 November and was completed 29 November. The assessment included a visit to the service by an inspector on 22 November. We looked at 5 quality statements; Safeguarding; Involving people to manage risks; Safe and effective staffing; Independence, choice and control and Equity in experiences and outcomes. Following the assessment, the service has received an overall rating of good for all quality statements assessed.

Safe: Good
Effective: Good
Caring: Good
Responsive: Good
Well-led: Good

Read Felix House's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Felix House, consider asking...

1.What specific dementia training do staff receive and how recently?
2.How do you support a resident who becomes distressed or confused?
3.How does the home keep a record of a resident's life history and personal preferences?
4.How do you involve families as dementia progresses and communication becomes harder?
5.What happens when a resident's dementia reaches an advanced stage?

5 Things to Look For on Your Visit

When you visit Felix House, look out for...

1.Is the environment calm, uncluttered and easy to navigate?
2.Do staff speak to residents with patience and dignity, even if they repeat themselves?
3.Are there memory cues around the home -- photos, familiar objects, clear signage?
4.Do residents seem settled and safe, or agitated and unsupervised?
5.Is there meaningful activity happening, or are residents just sitting quietly with nothing to do?

Could the NHS fund Felix House's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees