Fairholme House

Fairholme House provides personal care for up to 22 older adults, including people living with dementia. Following an assessment triggered by safeguarding and training concerns, the CQC rated the home inadequate and placed it in special measures, meaning significant improvement is required within a set timeframe.

Inspectors found care records were poorly maintained, risks not properly assessed, and referrals to professionals sometimes missed. Staff lacked adequate training and management support, oversight of safeguarding was limited, and people were not always treated with dignity or involved in decisions about their care. Feedback on staffing levels and communication was mixed, with some people reporting long waits for support.