Eversley

10 Eversley Park, Chester, Cheshire, CH2 2AJ

Care Type

Residential Care

Inspection date

24 January 2024

Provider

Heathcotes Care Limited

Beds

8 beds

About Eversley

Eversley is a residential care home based in Cheshire West and Chester, offering a homely and supportive environment for the people who live there. The team at Eversley takes genuine pride in making residents feel comfortable, valued, and at ease in their surroundings. For families exploring care options in the area, it can be reassuring to find a place where the sense of community and personal attention are clearly central to everyday life.

This service provides accommodation with personal care for eight people with learning disabilities or autistic spectrum disorder. At the time of inspection, seven people were living there. Inspectors found several areas requiring attention, including fire safety risks and repairs needed throughout the environment.

Garden areas also needed maintenance to enhance living spaces. Auditing had not effectively identified actions to improve staff supervision, increase training uptake in necessary areas, or manage individual one-to-one support hours properly.

However, the area manager and home manager responded quickly to concerns, taking action by day two to address training, supervision, and fire risks. People received care tailored to their individual needs and wishes, with relatives actively involved in planning and reviewing care. Both residents and family members shared very positive comments about the staff and support provided.

Staff demonstrated good knowledge of the people they supported and responded well to changes in their needs.

Source: CQC inspection report, 16 February 2024

Specialist Care

Learning disabilitiesPhysical disabilitiesSensory impairments

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 20 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 8 places — this is not a vacancy count
Registration checked: Registered · CH2 2AJ

Registered care categories

Caring for adults over 65 yrs; Learning disabilities; Physical disabilities; Sensory impairment.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Requires improvement.

Rating report published 16 February 2024. Latest inspection date recorded: 24 January 2024.

Safe: Requires improvement
EffectivePublished 27 September 2017: Good
CaringPublished 27 September 2017: Good
ResponsivePublished 27 September 2017: Good
Well-led: Requires improvement

Questions prompted by these ratings

Safe: What changes have been made to medicines, staffing and safeguarding since this rating?
Well-led: What has changed in management, checks and oversight since this rating?

These are questions for your visit, not a claim about conditions today.

Read Eversley's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Eversley, consider asking...

1.What happens if my relative's care needs increase significantly -- will they have to move?
2.How do you handle concerns or complaints from families?
3.What does the monthly fee cover and what will cost extra?
4.How do you keep families informed about their relative's day-to-day wellbeing?
5.What happens if my relative is unhappy here?

5 Things to Look For on Your Visit

When you visit Eversley, look out for...

1.Do staff greet residents by name and stop to chat?
2.Are residents dressed, up and occupied, or sitting alone in front of a TV?
3.Does the home smell fresh and feel clean without being clinical?
4.Do residents look comfortable and at ease, or anxious and withdrawn?
5.Does the manager answer your questions openly or deflect?

Could the NHS fund Eversley's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees