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Dover Drive Short Stay ServiceCheshire West and Chester
Rated:GoodResidential

Dover Drive Short Stay Service

20, Dover Drive, Ellesmere Port, CH65 9EP
01513376337
Care Type

Residential Care

CQC rating published

31 December 2019

Provider

Cheshire West and Chester Council

Beds

4 beds

About Dover Drive Short Stay Service

Dover Drive Short Stay Service is a small four-bed residential home operated by Cheshire West and Chester Council in Ellesmere Port. The service provides short-term accommodation and support for adults with learning disabilities, mental health conditions, physical disabilities, sensory impairments, and older people. Its compact size means residents receive individualised attention in a home-based environment rather than a larger institutional setting.

The home was rated Good by the Care Quality Commission at its last inspection in December 2019. Located in the North West of England within Cheshire West and Chester, the service accepts residents across a broad range of support needs, making it suitable for people requiring respite care, transitional support, or short-term placements while longer-term arrangements are made.

Specialist Care

Learning disabilitiesMental healthOlder peoplePhysical disabilitiesSensory impairmentsYounger adults

5 Questions to Ask on Your Visit

When visiting Dover Drive Short Stay Service, consider asking...

  1. 1.What happens if my relative's care needs increase significantly -- will they have to move?
  2. 2.How do you handle concerns or complaints from families?
  3. 3.What does the monthly fee cover and what will cost extra?
  4. 4.How do you keep families informed about their relative's day-to-day wellbeing?
  5. 5.What happens if my relative is unhappy here?

5 Things to Look For on Your Visit

When you visit Dover Drive Short Stay Service, look out for...

  1. 1.Do staff greet residents by name and stop to chat?
  2. 2.Are residents dressed, up and occupied, or sitting alone in front of a TV?
  3. 3.Does the home smell fresh and feel clean without being clinical?
  4. 4.Do residents look comfortable and at ease, or anxious and withdrawn?
  5. 5.Does the manager answer your questions openly or deflect?

Could the NHS fund Dover Drive Short Stay Service's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Location

20, Dover Drive, Ellesmere Port, CH65 9EP

CQC Logo

Dover Drive Short Stay Service

CQC overall rating

Good

CQC rating published: 31 December 2019

View full inspection report
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01513376337