Eskdale House

Swan Street, Longtown, Carlisle, Cumbria, CA6 5UZ

01228227877

Care Type

Residential Care

Assessment date

23 September 2025

Provider

Cumberland Council

Beds

21 beds

About Eskdale House

Eskdale House is a 21-bed residential care home located on Swan Street in Longtown, near Carlisle, in Cumberland. Run by Cumberland Council, it provides care for older people, younger adults, and those with dementia, physical disabilities, and sensory impairments. The home was rated Good by the Care Quality Commission in the CQC assessment published on 28 November 2025.

Its small size means residents typically benefit from a more personalised approach to daily routines and activities. The Longtown location offers access to local amenities while remaining within reasonable distance of Carlisle's wider services and facilities. The home's broad range of specialisms indicates it can support residents with complex or multiple care needs within a single setting.

Specialist Care

DementiaOlder peoplePhysical disabilitiesSensory impairmentsYounger adults

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 20 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 21 places — this is not a vacancy count
Registration checked: Registered · CA6 5UZ

Registered care categories

Caring for adults over 65 yrs; Caring for adults under 65 yrs; Dementia; Physical disabilities; Sensory impairment.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Assessment published 28 November 2025. Assessment date recorded: 23 September 2025.

Read CQC's assessment overview

The following is CQC's published account of its assessment, published 28 November 2025. References to “we” mean CQC. It describes findings at that time.

Date of assessment: 14 October 2025 to 11 November 2025
Eskdale House is a care home registered for accommodation for people who require nursing or personal care. The home provides personal care for older and younger adults some of whom may be living with dementia, a physical disability or a sensory need. The home is registered to accommodate up to 21 people. At the time of the inspection 15 people were resident.
This is the first rated inspection of Eskdale House.
There was a shared culture which valued people and focused on delivering safe care and support. Staff were recruited safely, trained and supported to ensure people received care and support which met their needs and preferences.
Medicines were managed safely, and staff had developed positive working relationships with healthcare partners.
The environment was clean with no malodours. Some concerns had been identified in relation to premises safety. The registered manager acted promptly to address our concerns, report them to the maintenance team and implement risk assessments. They also ensured learning across the wider organisation.
A process was in place for assessing people’s needs before they moved to Eskdale House. Care plans were detailed, and risks were assessed and mitigated. Regular reviews took place, and the registered manager was keen to ensure people, and their relatives were included in this process.
Feedback was sought from people, relatives and staff in a range of ways.
Systems and processes were in place to ensure appropriate oversight and governance.

Safe: Good
Effective: Good
Caring: Good
Responsive: Good
Well-led: Good

Read Eskdale House's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Eskdale House, consider asking...

1.What specific dementia training do staff receive and how recently?
2.How do you support a resident who becomes distressed or confused?
3.How does the home keep a record of a resident's life history and personal preferences?
4.How do you involve families as dementia progresses and communication becomes harder?
5.What happens when a resident's dementia reaches an advanced stage?

5 Things to Look For on Your Visit

When you visit Eskdale House, look out for...

1.Is the environment calm, uncluttered and easy to navigate?
2.Do staff speak to residents with patience and dignity, even if they repeat themselves?
3.Are there memory cues around the home -- photos, familiar objects, clear signage?
4.Do residents seem settled and safe, or agitated and unsupervised?
5.Is there meaningful activity happening, or are residents just sitting quietly with nothing to do?

Could the NHS fund Eskdale House's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees